/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: JohnNaar https://cdn.slidesharecdn.com/profile-photo-JohnNaar-48x48.jpg?cb=1429435988 IBM TSS service & support delivery leader in the USA. Client adviser, responsible for flawless technical service needs and exectuion for IBM and non-IBM solutions in customer environments. Ensure clients are content and meeting availability and service requirements