ºÝºÝߣshows by User: JonathanBrowne / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: JonathanBrowne / Tue, 04 Mar 2014 07:19:41 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: JonathanBrowne First Look At Forrester’s Customer Experience Index, Europe 2014 /JonathanBrowne/jb-iqpc-18feb2014 jbiqpc18feb2014-140304071941-phpapp01
A preview of Forrester's Customer Experience Index, Europe. Presented by Jonathan Browne at the IQPC Customer Experience in Financial Services Exchange, February 18, 2014. How good is the experience at leading companies in the UK, France, and Germany – as rated by their customers? This presentation provides a preview of Forrester's benchmark of the quality of customer experience at brands in Europe.]]>
A preview of Forrester's Customer Experience Index, Europe. Presented by Jonathan Browne at the IQPC Customer Experience in Financial Services Exchange, February 18, 2014. How good is the experience at leading companies in the UK, France, and Germany – as rated by their customers? This presentation provides a preview of Forrester's benchmark of the quality of customer experience at brands in Europe.]]> Tue, 04 Mar 2014 07:19:41 GMT /JonathanBrowne/jb-iqpc-18feb2014 JonathanBrowne@slideshare.net(JonathanBrowne) First Look At Forrester’s Customer Experience Index, Europe 2014 JonathanBrowne A preview of Forrester's Customer Experience Index, Europe. Presented by Jonathan Browne at the IQPC Customer Experience in Financial Services Exchange, February 18, 2014. How good is the experience at leading companies in the UK, France, and Germany – as rated by their customers? This presentation provides a preview of Forrester's benchmark of the quality of customer experience at brands in Europe. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/jbiqpc18feb2014-140304071941-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A preview of Forrester&#39;s Customer Experience Index, Europe. Presented by Jonathan Browne at the IQPC Customer Experience in Financial Services Exchange, February 18, 2014. How good is the experience at leading companies in the UK, France, and Germany – as rated by their customers? This presentation provides a preview of Forrester&#39;s benchmark of the quality of customer experience at brands in Europe.
First Look At Forrester’s Customer Experience Index, Europe 2014 from Jonathan Browne
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