際際滷shows by User: JosinaV / http://www.slideshare.net/images/logo.gif 際際滷shows by User: JosinaV / Sun, 16 Oct 2022 14:35:04 GMT 際際滷Share feed for 際際滷shows by User: JosinaV Quilting Care Patterns - Remaking Our Social Fabric /slideshow/quilting-care-patterns-remaking-our-social-fabric/253620924 quiltingcarepatternspresentation-rsd11-final-221016143504-adab79c8
This exploratory project uses quilting as a metaphor and a means of reflecting on and reimagining the social fabric of care in society. Through a process of critical making, an interactive exhibition and quilting workshops, an inquiry is undertaken into the social structures guiding our care systems. This project builds a care pattern library that materializes social structures into quilted patterns to cultivate collective consciousness regarding our evolving social fabric. It makes visible unjust patterns of domination that sneak in through the backdoor reproducing oppression in mundane, everyday caring relations. Furthermore, this project encourages an intentional enactment of social structures that work toward liberatory aims by bringing forth a broad spectrum of patterns from communities that are resisting domination in their care configurations. Through a collective quilting process, a dialogue emerges about how a multiplicity of liberatory care patterns can respectfully co-exist within a dynamic social fabric.]]>
This exploratory project uses quilting as a metaphor and a means of reflecting on and reimagining the social fabric of care in society. Through a process of critical making, an interactive exhibition and quilting workshops, an inquiry is undertaken into the social structures guiding our care systems. This project builds a care pattern library that materializes social structures into quilted patterns to cultivate collective consciousness regarding our evolving social fabric. It makes visible unjust patterns of domination that sneak in through the backdoor reproducing oppression in mundane, everyday caring relations. Furthermore, this project encourages an intentional enactment of social structures that work toward liberatory aims by bringing forth a broad spectrum of patterns from communities that are resisting domination in their care configurations. Through a collective quilting process, a dialogue emerges about how a multiplicity of liberatory care patterns can respectfully co-exist within a dynamic social fabric.]]> Sun, 16 Oct 2022 14:35:04 GMT /slideshow/quilting-care-patterns-remaking-our-social-fabric/253620924 JosinaV@slideshare.net(JosinaV) Quilting Care Patterns - Remaking Our Social Fabric JosinaV This exploratory project uses quilting as a metaphor and a means of reflecting on and reimagining the social fabric of care in society. Through a process of critical making, an interactive exhibition and quilting workshops, an inquiry is undertaken into the social structures guiding our care systems. This project builds a care pattern library that materializes social structures into quilted patterns to cultivate collective consciousness regarding our evolving social fabric. It makes visible unjust patterns of domination that sneak in through the backdoor reproducing oppression in mundane, everyday caring relations. Furthermore, this project encourages an intentional enactment of social structures that work toward liberatory aims by bringing forth a broad spectrum of patterns from communities that are resisting domination in their care configurations. Through a collective quilting process, a dialogue emerges about how a multiplicity of liberatory care patterns can respectfully co-exist within a dynamic social fabric. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/quiltingcarepatternspresentation-rsd11-final-221016143504-adab79c8-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This exploratory project uses quilting as a metaphor and a means of reflecting on and reimagining the social fabric of care in society. Through a process of critical making, an interactive exhibition and quilting workshops, an inquiry is undertaken into the social structures guiding our care systems. This project builds a care pattern library that materializes social structures into quilted patterns to cultivate collective consciousness regarding our evolving social fabric. It makes visible unjust patterns of domination that sneak in through the backdoor reproducing oppression in mundane, everyday caring relations. Furthermore, this project encourages an intentional enactment of social structures that work toward liberatory aims by bringing forth a broad spectrum of patterns from communities that are resisting domination in their care configurations. Through a collective quilting process, a dialogue emerges about how a multiplicity of liberatory care patterns can respectfully co-exist within a dynamic social fabric.
Quilting Care Patterns - Remaking Our Social Fabric from JosinaV
]]> 107 0 https://cdn.slidesharecdn.com/ss_thumbnails/quiltingcarepatternspresentation-rsd11-final-221016143504-adab79c8-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 In/visible - Shaping Social Structure through Service Design /slideshow/invisible-shaping-social-structure-through-service-design/180774811 invisiblepresentationforglobalservicedesignconference-final2-191010201017
Presentation 際際滷s from Global Service Design Conference, Toronto 2019]]>
Presentation 際際滷s from Global Service Design Conference, Toronto 2019]]> Thu, 10 Oct 2019 20:10:17 GMT /slideshow/invisible-shaping-social-structure-through-service-design/180774811 JosinaV@slideshare.net(JosinaV) In/visible - Shaping Social Structure through Service Design JosinaV Presentation 際際滷s from Global Service Design Conference, Toronto 2019 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/invisiblepresentationforglobalservicedesignconference-final2-191010201017-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation 際際滷s from Global Service Design Conference, Toronto 2019
In/visible - Shaping Social Structure through Service Design from JosinaV
]]> 831 4 https://cdn.slidesharecdn.com/ss_thumbnails/invisiblepresentationforglobalservicedesignconference-final2-191010201017-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Designing the Invisible - Changing the Rules of the Game in Health(care) /slideshow/designing-the-invisible-changing-the-rules-of-the-game-in-healthcare/73861438 designingtheinvisible-presentationforreshape-final-170329120833
This presentation was done at Radbound REshape Center. Josina Vink is a PhD student with Experio Lab, County Council of V辰rmland & CTF - Service Research Center, Karlstad University in Sweden. Her research is a part of the Service Design for Innovation Network (SDIN), an EU Horizon 2020 Marie Curie Innovation Training program.]]>
This presentation was done at Radbound REshape Center. Josina Vink is a PhD student with Experio Lab, County Council of V辰rmland & CTF - Service Research Center, Karlstad University in Sweden. Her research is a part of the Service Design for Innovation Network (SDIN), an EU Horizon 2020 Marie Curie Innovation Training program.]]> Wed, 29 Mar 2017 12:08:33 GMT /slideshow/designing-the-invisible-changing-the-rules-of-the-game-in-healthcare/73861438 JosinaV@slideshare.net(JosinaV) Designing the Invisible - Changing the Rules of the Game in Health(care) JosinaV This presentation was done at Radbound REshape Center. Josina Vink is a PhD student with Experio Lab, County Council of V辰rmland & CTF - Service Research Center, Karlstad University in Sweden. Her research is a part of the Service Design for Innovation Network (SDIN), an EU Horizon 2020 Marie Curie Innovation Training program. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/designingtheinvisible-presentationforreshape-final-170329120833-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This presentation was done at Radbound REshape Center. Josina Vink is a PhD student with Experio Lab, County Council of V辰rmland &amp; CTF - Service Research Center, Karlstad University in Sweden. Her research is a part of the Service Design for Innovation Network (SDIN), an EU Horizon 2020 Marie Curie Innovation Training program.
Designing the Invisible - Changing the Rules of the Game in Health(care) from JosinaV
]]> 850 5 https://cdn.slidesharecdn.com/ss_thumbnails/designingtheinvisible-presentationforreshape-final-170329120833-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Defining service design amid converging areas of research /JosinaV/defining-service-design-amid-converging-areas-of-research-57805659 definingservicedesignamidconvergingareasofresearch-160202225011
A look at how the focus of research areas related to service design have shifted over time and are moving toward an embodied, participatory approach to transforming complex service systems that focuses on institutional change.]]>
A look at how the focus of research areas related to service design have shifted over time and are moving toward an embodied, participatory approach to transforming complex service systems that focuses on institutional change.]]> Tue, 02 Feb 2016 22:50:11 GMT /JosinaV/defining-service-design-amid-converging-areas-of-research-57805659 JosinaV@slideshare.net(JosinaV) Defining service design amid converging areas of research JosinaV A look at how the focus of research areas related to service design have shifted over time and are moving toward an embodied, participatory approach to transforming complex service systems that focuses on institutional change. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/definingservicedesignamidconvergingareasofresearch-160202225011-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A look at how the focus of research areas related to service design have shifted over time and are moving toward an embodied, participatory approach to transforming complex service systems that focuses on institutional change.
Defining service design amid converging areas of research from JosinaV
]]> 721 10 https://cdn.slidesharecdn.com/ss_thumbnails/definingservicedesignamidconvergingareasofresearch-160202225011-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Future of Mental Health - Reverse Archaeology Event Report /slideshow/future-of-mental-health-reverse-archaeology-event-report/55855712 reversearchaeologyeventreport-151205215551-lva1-app6892
Experiment in Reverse Archaeology: Exploring the Future of Mental Health Services was a hands-on workshop co-hosted by MaRS and CAMH (Centre for Addiction and Mental Health) on May 23rd, 2013. This session was held as a part of a series of meet-ups of health innovation centres, engaging forty health system innovators, service providers, and individuals with lived experience of mental health needs from across Southern Ontario.]]>
Experiment in Reverse Archaeology: Exploring the Future of Mental Health Services was a hands-on workshop co-hosted by MaRS and CAMH (Centre for Addiction and Mental Health) on May 23rd, 2013. This session was held as a part of a series of meet-ups of health innovation centres, engaging forty health system innovators, service providers, and individuals with lived experience of mental health needs from across Southern Ontario.]]> Sat, 05 Dec 2015 21:55:51 GMT /slideshow/future-of-mental-health-reverse-archaeology-event-report/55855712 JosinaV@slideshare.net(JosinaV) Future of Mental Health - Reverse Archaeology Event Report JosinaV Experiment in Reverse Archaeology: Exploring the Future of Mental Health Services was a hands-on workshop co-hosted by MaRS and CAMH (Centre for Addiction and Mental Health) on May 23rd, 2013. This session was held as a part of a series of meet-ups of health innovation centres, engaging forty health system innovators, service providers, and individuals with lived experience of mental health needs from across Southern Ontario. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/reversearchaeologyeventreport-151205215551-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Experiment in Reverse Archaeology: Exploring the Future of Mental Health Services was a hands-on workshop co-hosted by MaRS and CAMH (Centre for Addiction and Mental Health) on May 23rd, 2013. This session was held as a part of a series of meet-ups of health innovation centres, engaging forty health system innovators, service providers, and individuals with lived experience of mental health needs from across Southern Ontario.
Future of Mental Health - Reverse Archaeology Event Report from JosinaV
]]> 718 10 https://cdn.slidesharecdn.com/ss_thumbnails/reversearchaeologyeventreport-151205215551-lva1-app6892-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 A Brief Overview of Strategic Foresight - Workshop 際際滷s for SSE-O /JosinaV/a-brief-overview-of-strategic-foresight-workshop-slides strategicforesightworkshopslides2-140810203902-phpapp02
These slides supported a workshop conducted with students from the School for Social Entrepreneurs - Ontario to get their feet wet around strategic foresight. It offers a rapid glimpse at the foresight process engaging them in a slice of a few rapid methods.]]>
These slides supported a workshop conducted with students from the School for Social Entrepreneurs - Ontario to get their feet wet around strategic foresight. It offers a rapid glimpse at the foresight process engaging them in a slice of a few rapid methods.]]> Sun, 10 Aug 2014 20:39:02 GMT /JosinaV/a-brief-overview-of-strategic-foresight-workshop-slides JosinaV@slideshare.net(JosinaV) A Brief Overview of Strategic Foresight - Workshop 際際滷s for SSE-O JosinaV These slides supported a workshop conducted with students from the School for Social Entrepreneurs - Ontario to get their feet wet around strategic foresight. It offers a rapid glimpse at the foresight process engaging them in a slice of a few rapid methods. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/strategicforesightworkshopslides2-140810203902-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> These slides supported a workshop conducted with students from the School for Social Entrepreneurs - Ontario to get their feet wet around strategic foresight. It offers a rapid glimpse at the foresight process engaging them in a slice of a few rapid methods.
A Brief Overview of Strategic Foresight - Workshop 際際滷s for SSE-O from JosinaV
]]> 5255 13 https://cdn.slidesharecdn.com/ss_thumbnails/strategicforesightworkshopslides2-140810203902-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Presentation 際際滷s for Reverse Archaeology Workshop /slideshow/presentation-slides-for-reverse-archaeology-workshop/35369185 slidesforreversearchaeologyworkshop-140601213216-phpapp02
These slides were presented at a reverse archaeology workshop on May 23rd hosted by MaRS and CAMH exploring the future of mental health. The workshop invited participants to bring the future of mental health services to life by filling bathroom cabinets with objects "found" in 2034.]]>
These slides were presented at a reverse archaeology workshop on May 23rd hosted by MaRS and CAMH exploring the future of mental health. The workshop invited participants to bring the future of mental health services to life by filling bathroom cabinets with objects "found" in 2034.]]> Sun, 01 Jun 2014 21:32:16 GMT /slideshow/presentation-slides-for-reverse-archaeology-workshop/35369185 JosinaV@slideshare.net(JosinaV) Presentation 際際滷s for Reverse Archaeology Workshop JosinaV These slides were presented at a reverse archaeology workshop on May 23rd hosted by MaRS and CAMH exploring the future of mental health. The workshop invited participants to bring the future of mental health services to life by filling bathroom cabinets with objects "found" in 2034. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/slidesforreversearchaeologyworkshop-140601213216-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> These slides were presented at a reverse archaeology workshop on May 23rd hosted by MaRS and CAMH exploring the future of mental health. The workshop invited participants to bring the future of mental health services to life by filling bathroom cabinets with objects &quot;found&quot; in 2034.
Presentation 際際滷s for Reverse Archaeology Workshop from JosinaV
]]> 1325 6 https://cdn.slidesharecdn.com/ss_thumbnails/slidesforreversearchaeologyworkshop-140601213216-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 The Future of Specialized Health Care Providers /slideshow/dossier-future-of-specialized-services-sfi-foresight-project/28580907 dossierfutureofspecializedservices-sfiforesightproject-131124174610-phpapp02
This project is for the game-changers and rabble-rousers working within health care to create much needed transformation within the industry. For those that are frustrated with the way things are and seek a better future, this project is an example of the power of foresight to provoke deep insights and inform thoughtful strategic directions. This project was completed by Phouphet Sihavong, Uma Maharaj, and Josina Vink as part of Ontario College of Art and Design Universitys (OCADU) Master of Design in Strategic Foresight and Innovation (SFI) program in Toronto, Ontario.]]>
This project is for the game-changers and rabble-rousers working within health care to create much needed transformation within the industry. For those that are frustrated with the way things are and seek a better future, this project is an example of the power of foresight to provoke deep insights and inform thoughtful strategic directions. This project was completed by Phouphet Sihavong, Uma Maharaj, and Josina Vink as part of Ontario College of Art and Design Universitys (OCADU) Master of Design in Strategic Foresight and Innovation (SFI) program in Toronto, Ontario.]]> Sun, 24 Nov 2013 17:46:10 GMT /slideshow/dossier-future-of-specialized-services-sfi-foresight-project/28580907 JosinaV@slideshare.net(JosinaV) The Future of Specialized Health Care Providers JosinaV This project is for the game-changers and rabble-rousers working within health care to create much needed transformation within the industry. For those that are frustrated with the way things are and seek a better future, this project is an example of the power of foresight to provoke deep insights and inform thoughtful strategic directions. This project was completed by Phouphet Sihavong, Uma Maharaj, and Josina Vink as part of Ontario College of Art and Design Universitys (OCADU) Master of Design in Strategic Foresight and Innovation (SFI) program in Toronto, Ontario. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/dossierfutureofspecializedservices-sfiforesightproject-131124174610-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This project is for the game-changers and rabble-rousers working within health care to create much needed transformation within the industry. For those that are frustrated with the way things are and seek a better future, this project is an example of the power of foresight to provoke deep insights and inform thoughtful strategic directions. This project was completed by Phouphet Sihavong, Uma Maharaj, and Josina Vink as part of Ontario College of Art and Design Universitys (OCADU) Master of Design in Strategic Foresight and Innovation (SFI) program in Toronto, Ontario.
The Future of Specialized Health Care Providers from JosinaV
]]> 10819 20 https://cdn.slidesharecdn.com/ss_thumbnails/dossierfutureofspecializedservices-sfiforesightproject-131124174610-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 From Blind Side to Upside: Redesigning Our Response to Patients' Social Needs /slideshow/from-blind-side-to-upside-presentation-slides/18762714 fromblindsidetoupside-presentationslides-130413205717-phpapp01
際際滷s from masters defense presentation - Josina Vink. Masters of Design in Strategic Foresight and Innovation, OCADU. It has been suggested that as much as 50% of population health outcomes can be attributed to social determinants of health (SDOH), the conditions in which people live (OHara, 2005). Despite widespread recognition of the importance of SDOH, little has been done to support primary care in effectively responding to the social aspects of patients health (Bloch, Broden, & Rozmovits, 2011). Using a variety of design research methods, including interviews and observations, this study investigated why rural family physicians are unable to successfully address SDOH of low-income patients. This exploration revealed underlying cultural and systemic barriers that inhibit physicians from meeting the social needs of their patients. After understanding the gap around the social aspects of heath that exists in medicine, recently dubbed health cares blind side (Robert Wood Johnson Foundation, 2011), and the related design opportunity, the Community Health Accelerator (CHA) concept was developed. A CHA is a system innovation that catalyzes connections and conversations about the social side of health by leveraging the role of primary care and catalyzing community action. This concept has the potential to create significant population health improvements and long-term reductions in health care expenditures by reorganizing existing resources.]]>
際際滷s from masters defense presentation - Josina Vink. Masters of Design in Strategic Foresight and Innovation, OCADU. It has been suggested that as much as 50% of population health outcomes can be attributed to social determinants of health (SDOH), the conditions in which people live (OHara, 2005). Despite widespread recognition of the importance of SDOH, little has been done to support primary care in effectively responding to the social aspects of patients health (Bloch, Broden, & Rozmovits, 2011). Using a variety of design research methods, including interviews and observations, this study investigated why rural family physicians are unable to successfully address SDOH of low-income patients. This exploration revealed underlying cultural and systemic barriers that inhibit physicians from meeting the social needs of their patients. After understanding the gap around the social aspects of heath that exists in medicine, recently dubbed health cares blind side (Robert Wood Johnson Foundation, 2011), and the related design opportunity, the Community Health Accelerator (CHA) concept was developed. A CHA is a system innovation that catalyzes connections and conversations about the social side of health by leveraging the role of primary care and catalyzing community action. This concept has the potential to create significant population health improvements and long-term reductions in health care expenditures by reorganizing existing resources.]]> Sat, 13 Apr 2013 20:57:17 GMT /slideshow/from-blind-side-to-upside-presentation-slides/18762714 JosinaV@slideshare.net(JosinaV) From Blind Side to Upside: Redesigning Our Response to Patients' Social Needs JosinaV 際際滷s from masters defense presentation - Josina Vink. Masters of Design in Strategic Foresight and Innovation, OCADU. It has been suggested that as much as 50% of population health outcomes can be attributed to social determinants of health (SDOH), the conditions in which people live (OHara, 2005). Despite widespread recognition of the importance of SDOH, little has been done to support primary care in effectively responding to the social aspects of patients health (Bloch, Broden, & Rozmovits, 2011). Using a variety of design research methods, including interviews and observations, this study investigated why rural family physicians are unable to successfully address SDOH of low-income patients. This exploration revealed underlying cultural and systemic barriers that inhibit physicians from meeting the social needs of their patients. After understanding the gap around the social aspects of heath that exists in medicine, recently dubbed health cares blind side (Robert Wood Johnson Foundation, 2011), and the related design opportunity, the Community Health Accelerator (CHA) concept was developed. A CHA is a system innovation that catalyzes connections and conversations about the social side of health by leveraging the role of primary care and catalyzing community action. This concept has the potential to create significant population health improvements and long-term reductions in health care expenditures by reorganizing existing resources. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/fromblindsidetoupside-presentationslides-130413205717-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> 際際滷s from masters defense presentation - Josina Vink. Masters of Design in Strategic Foresight and Innovation, OCADU. It has been suggested that as much as 50% of population health outcomes can be attributed to social determinants of health (SDOH), the conditions in which people live (OHara, 2005). Despite widespread recognition of the importance of SDOH, little has been done to support primary care in effectively responding to the social aspects of patients health (Bloch, Broden, &amp; Rozmovits, 2011). Using a variety of design research methods, including interviews and observations, this study investigated why rural family physicians are unable to successfully address SDOH of low-income patients. This exploration revealed underlying cultural and systemic barriers that inhibit physicians from meeting the social needs of their patients. After understanding the gap around the social aspects of heath that exists in medicine, recently dubbed health cares blind side (Robert Wood Johnson Foundation, 2011), and the related design opportunity, the Community Health Accelerator (CHA) concept was developed. A CHA is a system innovation that catalyzes connections and conversations about the social side of health by leveraging the role of primary care and catalyzing community action. This concept has the potential to create significant population health improvements and long-term reductions in health care expenditures by reorganizing existing resources.
From Blind Side to Upside: Redesigning Our Response to Patients' Social Needs from JosinaV
]]> 2109 14 https://cdn.slidesharecdn.com/ss_thumbnails/fromblindsidetoupside-presentationslides-130413205717-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://public.slidesharecdn.com/v2/images/profile-picture.png https://cdn.slidesharecdn.com/ss_thumbnails/quiltingcarepatternspresentation-rsd11-final-221016143504-adab79c8-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/quilting-care-patterns-remaking-our-social-fabric/253620924 Quilting Care Patterns... https://cdn.slidesharecdn.com/ss_thumbnails/invisiblepresentationforglobalservicedesignconference-final2-191010201017-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/invisible-shaping-social-structure-through-service-design/180774811 In/visible - Shaping S... https://cdn.slidesharecdn.com/ss_thumbnails/designingtheinvisible-presentationforreshape-final-170329120833-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/designing-the-invisible-changing-the-rules-of-the-game-in-healthcare/73861438 Designing the Invisibl...