ºÝºÝߣshows by User: JustinMecham / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: JustinMecham / Tue, 20 Sep 2016 14:09:20 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: JustinMecham Free Engagement On Social Media /slideshow/free-engagement-on-social-media/66215584 freeengagementonsocialmediabyteleperformance-160920140920
Customers want to be valued, treated respectfully, and looked upon as individuals. They want relevant and authentic conversations.]]>

Customers want to be valued, treated respectfully, and looked upon as individuals. They want relevant and authentic conversations.]]>
Tue, 20 Sep 2016 14:09:20 GMT /slideshow/free-engagement-on-social-media/66215584 JustinMecham@slideshare.net(JustinMecham) Free Engagement On Social Media JustinMecham Customers want to be valued, treated respectfully, and looked upon as individuals. They want relevant and authentic conversations. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/freeengagementonsocialmediabyteleperformance-160920140920-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Customers want to be valued, treated respectfully, and looked upon as individuals. They want relevant and authentic conversations.
Free Engagement On Social Media from Teleperformance
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The Data Driven Approach To Making The Most Of Social Media /slideshow/the-data-driven-approach-to-making-the-most-of-social-media-by-teleperformance/66215582 thedata-drivenapproachtomakingthemostofsocialmediabyteleperformance-160920140920
Today’s most successful brands leverage the power of social media to give life and a personalized touch to their interactions with shoppers. But a truly great campaign is impossible without a deep analysis of how shoppers are feeling, what shoppers feel about a brand and products, and how happy they are with purchases (and why).]]>

Today’s most successful brands leverage the power of social media to give life and a personalized touch to their interactions with shoppers. But a truly great campaign is impossible without a deep analysis of how shoppers are feeling, what shoppers feel about a brand and products, and how happy they are with purchases (and why).]]>
Tue, 20 Sep 2016 14:09:20 GMT /slideshow/the-data-driven-approach-to-making-the-most-of-social-media-by-teleperformance/66215582 JustinMecham@slideshare.net(JustinMecham) The Data Driven Approach To Making The Most Of Social Media JustinMecham Today’s most successful brands leverage the power of social media to give life and a personalized touch to their interactions with shoppers. But a truly great campaign is impossible without a deep analysis of how shoppers are feeling, what shoppers feel about a brand and products, and how happy they are with purchases (and why). <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/thedata-drivenapproachtomakingthemostofsocialmediabyteleperformance-160920140920-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Today’s most successful brands leverage the power of social media to give life and a personalized touch to their interactions with shoppers. But a truly great campaign is impossible without a deep analysis of how shoppers are feeling, what shoppers feel about a brand and products, and how happy they are with purchases (and why).
The Data Driven Approach To Making The Most Of Social Media from Teleperformance
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Transforming the utilities industry through bpo by teleperformance /slideshow/transforming-the-utilities-industry-through-bpo-by-teleperformance/65782520 transformingtheutilitiesindustrythroughbpobyteleperformance-160907142258
Lower consumption and revenues are impacting utility companies. What are you doing to stay profitable and keep customers happy? ]]>

Lower consumption and revenues are impacting utility companies. What are you doing to stay profitable and keep customers happy? ]]>
Wed, 07 Sep 2016 14:22:58 GMT /slideshow/transforming-the-utilities-industry-through-bpo-by-teleperformance/65782520 JustinMecham@slideshare.net(JustinMecham) Transforming the utilities industry through bpo by teleperformance JustinMecham Lower consumption and revenues are impacting utility companies. What are you doing to stay profitable and keep customers happy? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/transformingtheutilitiesindustrythroughbpobyteleperformance-160907142258-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Lower consumption and revenues are impacting utility companies. What are you doing to stay profitable and keep customers happy?
Transforming the utilities industry through bpo by teleperformance from Teleperformance
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Auto recall challenges in the new digital world by teleperformance /slideshow/auto-recall-challenges-in-the-new-digital-world-by-teleperformance/65519682 autorecallchallengesinthenewdigitalworldbyteleperformance-160830174457
How are you facing the challenges of the recalls in the auto industry? How do you maintain strong relationships through those tenuous times? Please read our white paper - it's only 7 pages, you will LOVE it!]]>

How are you facing the challenges of the recalls in the auto industry? How do you maintain strong relationships through those tenuous times? Please read our white paper - it's only 7 pages, you will LOVE it!]]>
Tue, 30 Aug 2016 17:44:56 GMT /slideshow/auto-recall-challenges-in-the-new-digital-world-by-teleperformance/65519682 JustinMecham@slideshare.net(JustinMecham) Auto recall challenges in the new digital world by teleperformance JustinMecham How are you facing the challenges of the recalls in the auto industry? How do you maintain strong relationships through those tenuous times? Please read our white paper - it's only 7 pages, you will LOVE it! <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/autorecallchallengesinthenewdigitalworldbyteleperformance-160830174457-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> How are you facing the challenges of the recalls in the auto industry? How do you maintain strong relationships through those tenuous times? Please read our white paper - it&#39;s only 7 pages, you will LOVE it!
Auto recall challenges in the new digital world by teleperformance from Teleperformance
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Teleperformance case study superior sales achievement for a global hospitality company 2016 /JustinMecham/teleperformance-case-study-superior-sales-achievement-for-a-global-hospitality-company-2016 teleperformancecasestudysuperiorsalesachievementforaglobalhospitalitycompany2016-160830152041
Superior Sales Achievement for a Global Hospitality Company by increasing sales while at the same time increasing customer satisfaction, reducing errors, and upselling customers to increase revenue.]]>

Superior Sales Achievement for a Global Hospitality Company by increasing sales while at the same time increasing customer satisfaction, reducing errors, and upselling customers to increase revenue.]]>
Tue, 30 Aug 2016 15:20:40 GMT /JustinMecham/teleperformance-case-study-superior-sales-achievement-for-a-global-hospitality-company-2016 JustinMecham@slideshare.net(JustinMecham) Teleperformance case study superior sales achievement for a global hospitality company 2016 JustinMecham Superior Sales Achievement for a Global Hospitality Company by increasing sales while at the same time increasing customer satisfaction, reducing errors, and upselling customers to increase revenue. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/teleperformancecasestudysuperiorsalesachievementforaglobalhospitalitycompany2016-160830152041-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Superior Sales Achievement for a Global Hospitality Company by increasing sales while at the same time increasing customer satisfaction, reducing errors, and upselling customers to increase revenue.
Teleperformance case study superior sales achievement for a global hospitality company 2016 from Teleperformance
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https://cdn.slidesharecdn.com/profile-photo-JustinMecham-48x48.jpg?cb=1583862652 Seasoned Executive in Customer Experience Management and Contact Center Operations. MBA Degree with Emphasis in Management. For the past 12+ years, I’ve worked with over 150 organizations and government entities around the globe developing and executing strategies to measure and improve process quality, contact center efficiencies, customer engagement (voice, chat, email, social media, text message, messaging), customer retention, accounting practices, share of wallet and word of mouth marketing. These initiatives are aimed at increasing investment ROI by reducing operational costs while improving customer satisfaction scores and customer retention levels. https://www.teleperformance.com https://cdn.slidesharecdn.com/ss_thumbnails/freeengagementonsocialmediabyteleperformance-160920140920-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/free-engagement-on-social-media/66215584 Free Engagement On Soc... https://cdn.slidesharecdn.com/ss_thumbnails/thedata-drivenapproachtomakingthemostofsocialmediabyteleperformance-160920140920-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/the-data-driven-approach-to-making-the-most-of-social-media-by-teleperformance/66215582 The Data Driven Approa... https://cdn.slidesharecdn.com/ss_thumbnails/transformingtheutilitiesindustrythroughbpobyteleperformance-160907142258-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/transforming-the-utilities-industry-through-bpo-by-teleperformance/65782520 Transforming the utili...