/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: KeeWahChung https://cdn.slidesharecdn.com/profile-photo-KeeWahChung-48x48.jpg?cb=1523621219 17 year experience at Microsoft Corporation and 3 year executive experience with Polycom in program management, global operations management, customer experience, and consulting responsibilities. Achievements • Defined and executed Customer Experience Strategy for 29 Polycom Experience Centers Worldwide with a 4.2 out of 5.0 CSAT rating • Delivered Operational Excellence Initiatives to drive $1.74m savings across 29 Experience Center sites over 2 years • Launched San Jose HQ and New York City Experience Centers • Launched Austin Center of Excellence • Led the definition and creation of real-time operational dashboards for Polycom executive leadership team • Realized $2.1m... http://www.facebook.com/keec1