ºÝºÝߣshows by User: KellyAnnMcKercher / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: KellyAnnMcKercher / Tue, 07 Jul 2015 23:37:22 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: KellyAnnMcKercher Creating conditions for meaningful research participation /slideshow/creating-conditions-for-meaningful-research-participation-50279475/50279475 creatingconditionsformeaningfulresearchparticipationkellyannmckercher-150707233722-lva1-app6892
In the customer experience world, we often talk about understanding and strengthening the experience customers have with our products and services. What about the research experience? Understanding what constitutes meaningful and worthwhile research experiences allows us to hold ourselves and our research partners accountable. It’s up to us to empathise with, understand and create the relevant conditions for participants to contribute in the ways meaningful for them. ]]>
In the customer experience world, we often talk about understanding and strengthening the experience customers have with our products and services. What about the research experience? Understanding what constitutes meaningful and worthwhile research experiences allows us to hold ourselves and our research partners accountable. It’s up to us to empathise with, understand and create the relevant conditions for participants to contribute in the ways meaningful for them. ]]> Tue, 07 Jul 2015 23:37:22 GMT /slideshow/creating-conditions-for-meaningful-research-participation-50279475/50279475 KellyAnnMcKercher@slideshare.net(KellyAnnMcKercher) Creating conditions for meaningful research participation KellyAnnMcKercher In the customer experience world, we often talk about understanding and strengthening the experience customers have with our products and services. What about the research experience? Understanding what constitutes meaningful and worthwhile research experiences allows us to hold ourselves and our research partners accountable. It’s up to us to empathise with, understand and create the relevant conditions for participants to contribute in the ways meaningful for them. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/creatingconditionsformeaningfulresearchparticipationkellyannmckercher-150707233722-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> In the customer experience world, we often talk about understanding and strengthening the experience customers have with our products and services. What about the research experience? Understanding what constitutes meaningful and worthwhile research experiences allows us to hold ourselves and our research partners accountable. It’s up to us to empathise with, understand and create the relevant conditions for participants to contribute in the ways meaningful for them.
Creating conditions for meaningful research participation from Kelly Ann McKercher
]]> 686 7 https://cdn.slidesharecdn.com/ss_thumbnails/creatingconditionsformeaningfulresearchparticipationkellyannmckercher-150707233722-lva1-app6892-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-KellyAnnMcKercher-48x48.jpg?cb=1523388994 Kelly Ann thrives on complexity and the challenge of helping businesses better understand, and subsequently enhance their service experiences. Not only for their customers, but for their staff too. With her roots in design innovation and cultural anthropology, Kelly Ann is a passionate advocate of co-creation, critical design thinking and helping organisations to help themselves through building their internal service design and social innovation capabilities. She has experience ideating brand new services as well as evaluating and helping to improve those that already exist. Kelly Ann has worked across a diverse set of business challenges from social development, financial services, ag... www.optimalusability.com/