/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: KevinKilloran1 https://cdn.slidesharecdn.com/profile-photo-KevinKilloran1-48x48.jpg?cb=1570156360 Mr. Killoran is a Partner with TCS’ Global Consulting Practice. He has over 25 years of multinational experience including 14 years of Big-4 consulting experience in digital strategy, customer experience, project management, business architecture, process design and implementation of CRM/Front Office, Order Management and e-Commerce functionality. He leads the CRM/CX consulting practice area. He has experience in helping clients improve their customer operations capabilities. His expertise spans the entire scope of CRM/CX including Digital Experience Enhancement, Multi-Channel Selling, SFA, Order Management, Customer Service, eCommerce and Knowledge Management. Mr. Killoran has ext...