/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: LemesreMuriel https://cdn.slidesharecdn.com/profile-photo-LemesreMuriel-48x48.jpg?cb=1549730964 Lead the CRM channel for Meetic across Europe, with an emphasis on conversion, retention and user engagement messaging. Leveraging analytics, technology and company stakeholders. • Optimize customer engagement and satisfaction • Drive mobile take off including responsive design technology and apps in a fast roll out mode • Enhance customer value through monetization, upsell and cross selling. • Manage customer knowledge, analytics and reporting • Incremental results: conversion +25% and customer engagement (activity) +15% http://www.grandoptical.com/