/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: LennartMalm https://cdn.slidesharecdn.com/profile-photo-LennartMalm-48x48.jpg?cb=1629813205 Specialties: Digital marketing and sales, communication, web governance models & web analytic. Cross region project management, Change management. Contact Centre management, Customer service and support operations. I have a background in developing and leading contact centers in Nordic and Europe. Since some 10 years, my focus and job roles have been within digital marketing and communication. www.ibm.com/se