/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: LeylaTolunSarda https://public.slidesharecdn.com/v2/images/profile-picture.png CRM, Online Banking, Mobile Banking, Document Management system, Enterprise Portal, Sharepoint, Knowledge Base, Electronic Forms, Business Process Management, Sales Automation, Innovation Portal, Alternative Delivery Channels, User Experience, Customer Experience, Social Group Experience (Net of Customers), Campaign Management Specialties: Innovation Moderator, Enterprise Architecture, Multinational projects, Team Management