/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: LucBollen https://cdn.slidesharecdn.com/profile-photo-LucBollen-48x48.jpg?cb=1525339184 Experienced programme & project manager (PRINCE2 Practitioner certified) and service delivery manager, with a strong background in IT Governance. I conducted to success many projects and studies, often including international, multi-cultural project teams and clients. I have a proven track record in business analysis, solution definition, change management and quality management. Strong analytical skills, team spirit and focus on providing added value and delivering high quality results. Specialties: Programme Management, Project Direction, Project Management, Service Management, Business Analysis, Quality Management. PRINCE2 Practitioner and ITIL Foundation certified.