ºÝºÝߣshows by User: Luc_Francis_Jacobs / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: Luc_Francis_Jacobs / Fri, 18 Apr 2014 04:35:39 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: Luc_Francis_Jacobs Le VRAI Retour Sur Investissement d'un Centre de Contacts Cloud ! https://fr.slideshare.net/slideshow/nixxis-seca-presentation-cloud-offering-lja20140404/33677631 nixxis-20-20seca-20presentation-20-20cloud-20offering-20-20lja20140404-140418043539-phpapp02
Voici la présentation qui a été donnée par Nixxis lors du salon Stratégie Clients le 9 Avril 2014, Portes de Versailles à Paris. N'hésitez pas à nous interroger si vous avez des questions à info@nixxis.com]]>
Voici la présentation qui a été donnée par Nixxis lors du salon Stratégie Clients le 9 Avril 2014, Portes de Versailles à Paris. N'hésitez pas à nous interroger si vous avez des questions à info@nixxis.com]]> Fri, 18 Apr 2014 04:35:39 GMT https://fr.slideshare.net/slideshow/nixxis-seca-presentation-cloud-offering-lja20140404/33677631 Luc_Francis_Jacobs@slideshare.net(Luc_Francis_Jacobs) Le VRAI Retour Sur Investissement d'un Centre de Contacts Cloud ! Luc_Francis_Jacobs Voici la présentation qui a été donnée par Nixxis lors du salon Stratégie Clients le 9 Avril 2014, Portes de Versailles à Paris. N'hésitez pas à nous interroger si vous avez des questions à info@nixxis.com <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-20-20seca-20presentation-20-20cloud-20offering-20-20lja20140404-140418043539-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Voici la présentation qui a été donnée par Nixxis lors du salon Stratégie Clients le 9 Avril 2014, Portes de Versailles à Paris. N&#39;hésitez pas à nous interroger si vous avez des questions à info@nixxis.com
from Luc_Francis_Jacobs
]]> 61039 12 https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-20-20seca-20presentation-20-20cloud-20offering-20-20lja20140404-140418043539-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Comment établir son Centre de Contact Multicanal? https://fr.slideshare.net/slideshow/comment-tablir-son-centre-de-contact-multicanal/25214382 nixxis-solutioncentredecontact-fr-lja20130625-130813130518-phpapp01
Cette courte présentation illustre comment mettre en place votre centre d'appels et de contact multicanal avec Nixxis; Nixxis Contact Suite. Nous illustrons comment une technologie full IP vous permet d'être non seulement plus productif mais aussi de gérer tous les canaux, la Voix ainsi que les Mails, SMS, Fax et les réseaux sociaux (Facebook, Twitter, Linkedin et Google+).]]>
Cette courte présentation illustre comment mettre en place votre centre d'appels et de contact multicanal avec Nixxis; Nixxis Contact Suite. Nous illustrons comment une technologie full IP vous permet d'être non seulement plus productif mais aussi de gérer tous les canaux, la Voix ainsi que les Mails, SMS, Fax et les réseaux sociaux (Facebook, Twitter, Linkedin et Google+).]]> Tue, 13 Aug 2013 13:05:18 GMT https://fr.slideshare.net/slideshow/comment-tablir-son-centre-de-contact-multicanal/25214382 Luc_Francis_Jacobs@slideshare.net(Luc_Francis_Jacobs) Comment établir son Centre de Contact Multicanal? Luc_Francis_Jacobs Cette courte présentation illustre comment mettre en place votre centre d'appels et de contact multicanal avec Nixxis; Nixxis Contact Suite. Nous illustrons comment une technologie full IP vous permet d'être non seulement plus productif mais aussi de gérer tous les canaux, la Voix ainsi que les Mails, SMS, Fax et les réseaux sociaux (Facebook, Twitter, Linkedin et Google+). <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-solutioncentredecontact-fr-lja20130625-130813130518-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Cette courte présentation illustre comment mettre en place votre centre d&#39;appels et de contact multicanal avec Nixxis; Nixxis Contact Suite. Nous illustrons comment une technologie full IP vous permet d&#39;être non seulement plus productif mais aussi de gérer tous les canaux, la Voix ainsi que les Mails, SMS, Fax et les réseaux sociaux (Facebook, Twitter, Linkedin et Google+).
from Luc_Francis_Jacobs
]]> 60220 32 https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-solutioncentredecontact-fr-lja20130625-130813130518-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 How to set up your Multichannel Contact Centre? /slideshow/setting-up-your-multichannel-contact-centre/25213283 nixxis-contactcentresolution-uk-lja20130703-130813122448-phpapp01
This is a short presentation of the multichannel contact centre solution offered by Nixxis; The Nixxis Contact Suite. We illustrate some best practices and how a full IP based technology can help you to be more productive on all the channels like Voice but also EMail, Chat, Fax, SMS and Social Media (facebook, twitter, linkedin and Google+).]]>
This is a short presentation of the multichannel contact centre solution offered by Nixxis; The Nixxis Contact Suite. We illustrate some best practices and how a full IP based technology can help you to be more productive on all the channels like Voice but also EMail, Chat, Fax, SMS and Social Media (facebook, twitter, linkedin and Google+).]]> Tue, 13 Aug 2013 12:24:48 GMT /slideshow/setting-up-your-multichannel-contact-centre/25213283 Luc_Francis_Jacobs@slideshare.net(Luc_Francis_Jacobs) How to set up your Multichannel Contact Centre? Luc_Francis_Jacobs This is a short presentation of the multichannel contact centre solution offered by Nixxis; The Nixxis Contact Suite. We illustrate some best practices and how a full IP based technology can help you to be more productive on all the channels like Voice but also EMail, Chat, Fax, SMS and Social Media (facebook, twitter, linkedin and Google+). <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-contactcentresolution-uk-lja20130703-130813122448-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This is a short presentation of the multichannel contact centre solution offered by Nixxis; The Nixxis Contact Suite. We illustrate some best practices and how a full IP based technology can help you to be more productive on all the channels like Voice but also EMail, Chat, Fax, SMS and Social Media (facebook, twitter, linkedin and Google+).
How to set up your Multichannel Contact Centre? from Luc_Francis_Jacobs
]]> 27328 9 https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-contactcentresolution-uk-lja20130703-130813122448-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 How to calculate and improve the profitability of your Contact Centre? /slideshow/how-to-calculate-and-improve-the-profitability-of-your-contact-centre/25054687 nixxis-profitabilityincontactcenterspresa-uk-lja20130807-130808063305-phpapp01
This short webcasts explains how you can dimension and calculate the profitability of your Contact Centre and also find ways to improve it by getting more from your pool of agents.]]>
This short webcasts explains how you can dimension and calculate the profitability of your Contact Centre and also find ways to improve it by getting more from your pool of agents.]]> Thu, 08 Aug 2013 06:33:05 GMT /slideshow/how-to-calculate-and-improve-the-profitability-of-your-contact-centre/25054687 Luc_Francis_Jacobs@slideshare.net(Luc_Francis_Jacobs) How to calculate and improve the profitability of your Contact Centre? Luc_Francis_Jacobs This short webcasts explains how you can dimension and calculate the profitability of your Contact Centre and also find ways to improve it by getting more from your pool of agents. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-profitabilityincontactcenterspresa-uk-lja20130807-130808063305-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This short webcasts explains how you can dimension and calculate the profitability of your Contact Centre and also find ways to improve it by getting more from your pool of agents.
How to calculate and improve the profitability of your Contact Centre? from Luc_Francis_Jacobs
]]> 31211 16 https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-profitabilityincontactcenterspresa-uk-lja20130807-130808063305-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Blanc http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 How to generate Customer Loyalty in your Contact Centers? /slideshow/how-to-generate-customer-loyalty-in-your-contact-centersfitable-way-lja20130430/20416155 nixxis-loyaltyincontactcenterspresa-uk-lja20130430-130502112059-phpapp02
This short webcasts explains how you can use the interactions with your Customers through your Contact Centers in order to generate more loyalty, positive word of mouth and ultimately saving a lot of marketing money and get more revenues.]]>
This short webcasts explains how you can use the interactions with your Customers through your Contact Centers in order to generate more loyalty, positive word of mouth and ultimately saving a lot of marketing money and get more revenues.]]> Thu, 02 May 2013 11:20:59 GMT /slideshow/how-to-generate-customer-loyalty-in-your-contact-centersfitable-way-lja20130430/20416155 Luc_Francis_Jacobs@slideshare.net(Luc_Francis_Jacobs) How to generate Customer Loyalty in your Contact Centers? Luc_Francis_Jacobs This short webcasts explains how you can use the interactions with your Customers through your Contact Centers in order to generate more loyalty, positive word of mouth and ultimately saving a lot of marketing money and get more revenues. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-loyaltyincontactcenterspresa-uk-lja20130430-130502112059-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This short webcasts explains how you can use the interactions with your Customers through your Contact Centers in order to generate more loyalty, positive word of mouth and ultimately saving a lot of marketing money and get more revenues.
How to generate Customer Loyalty in your Contact Centers? from Luc_Francis_Jacobs
]]> 120993 7 https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-loyaltyincontactcenterspresa-uk-lja20130430-130502112059-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Blanc http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 How to interact with your Customers in a Profitable Way? /slideshow/how-to-interact-with-your-customers-in-a-profitable-way/15585532 nixxiscorporatepresentation14092011eng-121211032239-phpapp01
This short webcasts explains how the way we interact with customers has changed dramatically quickly in the last years. Social media has empowered the customers and you also need to use the right tools to cope with those changes. Nixxis Contact Suite will help you in handling this.]]>
This short webcasts explains how the way we interact with customers has changed dramatically quickly in the last years. Social media has empowered the customers and you also need to use the right tools to cope with those changes. Nixxis Contact Suite will help you in handling this.]]> Tue, 11 Dec 2012 03:22:39 GMT /slideshow/how-to-interact-with-your-customers-in-a-profitable-way/15585532 Luc_Francis_Jacobs@slideshare.net(Luc_Francis_Jacobs) How to interact with your Customers in a Profitable Way? Luc_Francis_Jacobs This short webcasts explains how the way we interact with customers has changed dramatically quickly in the last years. Social media has empowered the customers and you also need to use the right tools to cope with those changes. Nixxis Contact Suite will help you in handling this. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/nixxiscorporatepresentation14092011eng-121211032239-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This short webcasts explains how the way we interact with customers has changed dramatically quickly in the last years. Social media has empowered the customers and you also need to use the right tools to cope with those changes. Nixxis Contact Suite will help you in handling this.
How to interact with your Customers in a Profitable Way? from Luc_Francis_Jacobs
]]> 122999 6 https://cdn.slidesharecdn.com/ss_thumbnails/nixxiscorporatepresentation14092011eng-121211032239-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Blanc http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-Luc_Francis_Jacobs-48x48.jpg?cb=1523548276 https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-20-20seca-20presentation-20-20cloud-20offering-20-20lja20140404-140418043539-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/nixxis-seca-presentation-cloud-offering-lja20140404/33677631 Le VRAI Retour Sur Inv... https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-solutioncentredecontact-fr-lja20130625-130813130518-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/comment-tablir-son-centre-de-contact-multicanal/25214382 Comment établir son Ce... https://cdn.slidesharecdn.com/ss_thumbnails/nixxis-contactcentresolution-uk-lja20130703-130813122448-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/setting-up-your-multichannel-contact-centre/25213283 How to set up your Mul...