際際滷shows by User: MSPheartbeat / http://www.slideshare.net/images/logo.gif 際際滷shows by User: MSPheartbeat / Mon, 25 Feb 2013 19:59:38 GMT 際際滷Share feed for 際際滷shows by User: MSPheartbeat 9 customer retention strategies for MSPs /slideshow/9-customer-retention-strategies-for-msps/16766417 9customerretentionstrategies-slideshare-130225195938-phpapp01
Acquiring customers 5-7 times more expensive than retaining customers. Learn how you can start retaining your customers and improve your bottom line. Here's why customers cancel their contracts: - 68% customers leave because they were unhappy with the service - 14% were unhappy with product/service - 9% jumped to a competitor Now watch the slideshare to discover 9 ways to keep your customers happy :) and in turn, keep their business. Learn more: http://blog.clientheartbeat.com/9-customer-retention-strategies-for-msps/]]>
Acquiring customers 5-7 times more expensive than retaining customers. Learn how you can start retaining your customers and improve your bottom line. Here's why customers cancel their contracts: - 68% customers leave because they were unhappy with the service - 14% were unhappy with product/service - 9% jumped to a competitor Now watch the slideshare to discover 9 ways to keep your customers happy :) and in turn, keep their business. Learn more: http://blog.clientheartbeat.com/9-customer-retention-strategies-for-msps/]]> Mon, 25 Feb 2013 19:59:38 GMT /slideshow/9-customer-retention-strategies-for-msps/16766417 MSPheartbeat@slideshare.net(MSPheartbeat) 9 customer retention strategies for MSPs MSPheartbeat Acquiring customers 5-7 times more expensive than retaining customers. Learn how you can start retaining your customers and improve your bottom line. Here's why customers cancel their contracts: - 68% customers leave because they were unhappy with the service - 14% were unhappy with product/service - 9% jumped to a competitor Now watch the slideshare to discover 9 ways to keep your customers happy :) and in turn, keep their business. Learn more: http://blog.clientheartbeat.com/9-customer-retention-strategies-for-msps/ <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/9customerretentionstrategies-slideshare-130225195938-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Acquiring customers 5-7 times more expensive than retaining customers. Learn how you can start retaining your customers and improve your bottom line. Here&#39;s why customers cancel their contracts: - 68% customers leave because they were unhappy with the service - 14% were unhappy with product/service - 9% jumped to a competitor Now watch the slideshare to discover 9 ways to keep your customers happy :) and in turn, keep their business. Learn more: http://blog.clientheartbeat.com/9-customer-retention-strategies-for-msps/
9 customer retention strategies for MSPs from Client Heartbeat
]]> 699 2 https://cdn.slidesharecdn.com/ss_thumbnails/9customerretentionstrategies-slideshare-130225195938-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://public.slidesharecdn.com/v2/images/profile-picture.png Customer Retention, Customer Satisfaction and Customer Loyalty tips, strategies and how to guides. blog.clientheartbeat.com