際際滷shows by User: Mangalore123 / http://www.slideshare.net/images/logo.gif 際際滷shows by User: Mangalore123 / 際際滷Share feed for 際際滷shows by User: Mangalore123 https://cdn.slidesharecdn.com/profile-photo-Mangalore123-48x48.jpg?cb=1597508443 6 years of total work experience focusing mainly on CXM domain. Around 5 years of work experience on Oracle RightNow CX Cloud Service. Certified Oracle Implementation Specialist on Oracle RightNow CX Cloud Service 2012. Have a work experience on integrating the Oracle RightNow CX Cloud Service with the other Oracle CXM products; have worked on Siebel - RightNow integration, RightNow - Oracle Knowledge ( InQuira ) integration and RightNow - Oracle Social Relationship Management ( SRM ) integration. Integrated ORN chat soultions with Web Trends Worked extensively on Enagagement Engine, Page Peek, Co Browrse , Custom Process Module (CPM) and Customer Portal (CP) modules of Oracle Righ...