際際滷shows by User: MarionBobergPhD / http://www.slideshare.net/images/logo.gif 際際滷shows by User: MarionBobergPhD / Wed, 31 Jan 2024 12:39:31 GMT 際際滷Share feed for 際際滷shows by User: MarionBobergPhD Three Foundational Components to Successful Customer Journey Ops (2).pdf /slideshow/three-foundational-components-to-successful-customer-journey-ops-2pdf/266009939 mbfinal2-threefoundationalcomponentstosuccessfulcustomerjourneyops2-240131123931-87099387
Presentation to Helsinki Customer Journey management meet-up. Personal reflection on past 6 years of working in the field of CX and Service design. Exploring 3 questions/challenges: 1-How to construct a robust customer journey framework, 2-How to form optimal customer understanding, 3-How to craft a CX dashboard for actionable insights. Helsinki, 2024]]>
Presentation to Helsinki Customer Journey management meet-up. Personal reflection on past 6 years of working in the field of CX and Service design. Exploring 3 questions/challenges: 1-How to construct a robust customer journey framework, 2-How to form optimal customer understanding, 3-How to craft a CX dashboard for actionable insights. Helsinki, 2024]]> Wed, 31 Jan 2024 12:39:31 GMT /slideshow/three-foundational-components-to-successful-customer-journey-ops-2pdf/266009939 MarionBobergPhD@slideshare.net(MarionBobergPhD) Three Foundational Components to Successful Customer Journey Ops (2).pdf MarionBobergPhD Presentation to Helsinki Customer Journey management meet-up. Personal reflection on past 6 years of working in the field of CX and Service design. Exploring 3 questions/challenges: 1-How to construct a robust customer journey framework, 2-How to form optimal customer understanding, 3-How to craft a CX dashboard for actionable insights. Helsinki, 2024 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/mbfinal2-threefoundationalcomponentstosuccessfulcustomerjourneyops2-240131123931-87099387-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation to Helsinki Customer Journey management meet-up. Personal reflection on past 6 years of working in the field of CX and Service design. Exploring 3 questions/challenges: 1-How to construct a robust customer journey framework, 2-How to form optimal customer understanding, 3-How to craft a CX dashboard for actionable insights. Helsinki, 2024
Three Foundational Components to Successful Customer Journey Ops (2).pdf from Marion Boberg
]]> 109 0 https://cdn.slidesharecdn.com/ss_thumbnails/mbfinal2-threefoundationalcomponentstosuccessfulcustomerjourneyops2-240131123931-87099387-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 User eXperience insights /slideshow/user-experience-insights/58291802 user-experience-insights-160215200958
UX intro material- Student Innovation Lab - 2015]]>
UX intro material- Student Innovation Lab - 2015]]> Mon, 15 Feb 2016 20:09:58 GMT /slideshow/user-experience-insights/58291802 MarionBobergPhD@slideshare.net(MarionBobergPhD) User eXperience insights MarionBobergPhD UX intro material- Student Innovation Lab - 2015 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/user-experience-insights-160215200958-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> UX intro material- Student Innovation Lab - 2015
User eXperience insights from Marion Boberg
]]> 1100 12 https://cdn.slidesharecdn.com/ss_thumbnails/user-experience-insights-160215200958-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 kineso2016 /slideshow/public-s-lideskineso2016/57778402 publicslides-kineso2016-160202120852
Pitch slides Kineso 3DFysio - 2016]]>
Pitch slides Kineso 3DFysio - 2016]]> Tue, 02 Feb 2016 12:08:51 GMT /slideshow/public-s-lideskineso2016/57778402 MarionBobergPhD@slideshare.net(MarionBobergPhD) kineso2016 MarionBobergPhD Pitch slides Kineso 3DFysio - 2016 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/publicslides-kineso2016-160202120852-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Pitch slides Kineso 3DFysio - 2016
kineso2016 from Marion Boberg
]]> 485 6 https://cdn.slidesharecdn.com/ss_thumbnails/publicslides-kineso2016-160202120852-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-MarionBobergPhD-48x48.jpg?cb=1733610238 http://www.kineso.fi/ https://cdn.slidesharecdn.com/ss_thumbnails/mbfinal2-threefoundationalcomponentstosuccessfulcustomerjourneyops2-240131123931-87099387-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/three-foundational-components-to-successful-customer-journey-ops-2pdf/266009939 Three Foundational Com... https://cdn.slidesharecdn.com/ss_thumbnails/user-experience-insights-160215200958-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/user-experience-insights/58291802 User eXperience insights https://cdn.slidesharecdn.com/ss_thumbnails/publicslides-kineso2016-160202120852-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/public-s-lideskineso2016/57778402 kineso2016