/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: MilesTobyCourtneyTho https://cdn.slidesharecdn.com/profile-photo-MilesTobyCourtneyTho-48x48.jpg?cb=1525423901 Specializing in providing global operational and strategic leadership in the customer service and customer experience arena within technical and multilingual environments. Certified Customer Experience Management professional and I am currently responsible for the creation and implementation of the CX strategy for the IBO I'm passionate about providing exceptional customer support through intuitive online systems and clear process to provide the WoW factor at all touch points. Customers are at the core of the decision making process. Main skills: Customer experience Customer service Web development/design Software development and UX Psychology (BA Hons) These have provided me with a... http://www.ibo.org/