狠狠撸shows by User: MlondoloziBashman / http://www.slideshare.net/images/logo.gif 狠狠撸shows by User: MlondoloziBashman / 狠狠撸Share feed for 狠狠撸shows by User: MlondoloziBashman https://cdn.slidesharecdn.com/profile-photo-MlondoloziBashman-48x48.jpg?cb=1524970263 鈻篗anage, escalate and drive satisfactory resolution of customers鈥� technical support, service and infrastructure issues. 鈻篜roactively and reactively interface on-site with customers in the management of technical issues as well as collaborating in planning, implementation, skills and knowledge transfer and day-to-day operation of new/upgrade technologies 鈻� Provide information and recommend best practices for the management of technologies in accordance with the Microsoft Operations Framework (MOF) and ITIL. 鈻� Proactively monitor technical issues pertaining to technologies at customer sites and make recommendations to reduce the risk/impact of similar future problems. 鈻� Develo...