/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: MohamedAbdullah13 https://cdn.slidesharecdn.com/profile-photo-MohamedAbdullah13-48x48.jpg?cb=1525162330 Job Description Summary: - Processing inquires and complaints by phone, fax, email and personal visits in relation to company business. - Following up with Service department staff to submit their reports and any information/data requested by the General Manager on time. - Determines who can handle the inquiry & satisfy the customer's reason for calling if possible. - Gather research information and data from available sources to assist service engineers in offering best services to customers - Cooperate with service supervisor to put maintenance schedule and Follow with him the plan of yearly customer visits, free and paid, etc. - Involved in CRM, surveys operations - Responsible for de...