/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: MostafaBaraka1 https://public.slidesharecdn.com/v2/images/profile-picture.png Configuring DSL routers directly with customers over phone Troubleshooting logical and physical problems with the customer. Notifies the supervisor and report to him the escalated issues to minimize customer downtime. Updating systems as action taken with customers