/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: NicolasBathellier https://cdn.slidesharecdn.com/profile-photo-NicolasBathellier-48x48.jpg?cb=1523580948 Conception and deployment of customers service architecture Direction of strategic projects and change management Program of costs reduction and activities outsourcing Creation of services offers and strategies of services business development Specialties: Customer care and service delivery http://www.sagem.com