/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: OkoyeArinze https://cdn.slidesharecdn.com/profile-photo-OkoyeArinze-48x48.jpg?cb=1649279575 I am a highly motivated and resourceful IT professional within Service management and delivery working to ITIL standards and a seasoned CA technology consultant with extensive experience in :- *Service desk methodologies *IT Service Management(ITSM) *Managed Services *Business Management *Database setup(SQL) *Network management & monitoring *Data backup & recovery *Asset management *Remote control tools *Software delivery processes *Patch management *Request for Change and Service Level Management disciplines. Core Specialties includes Implementation/Support of :- *CA Service Desk Manager *CA Arcserve Backup *CA NetQos *CA Client Automation *CA I.T Asset Management *CA Ehealth Network ...