�ݺ�ߣshows by User: OwenHodda

�ݺ�ߣshows by User: OwenHodda / http://www.slideshare.net/images/logo.gif �ݺ�ߣshows by User: OwenHodda / Mon, 08 Jul 2019 01:35:59 GMT �ݺ�ߣShare feed for �ݺ�ߣshows by User: OwenHodda Designing the Rails - How to encourage the behaviours for a design led organisation /slideshow/designing-the-rails-how-to-encourage-the-behaviours-for-a-design-led-organisayion/154226502 relevanceandrigour-owenhodda-iqpc2018-190708013559
Presented at Service Design Aus 2018, describes the areas of ANZ bank we are focusing on to encourage the adoption of design practices and techniques throughout the organisation]]>
Presented at Service Design Aus 2018, describes the areas of ANZ bank we are focusing on to encourage the adoption of design practices and techniques throughout the organisation]]> Mon, 08 Jul 2019 01:35:59 GMT /slideshow/designing-the-rails-how-to-encourage-the-behaviours-for-a-design-led-organisayion/154226502 OwenHodda@slideshare.net(OwenHodda) Designing the Rails - How to encourage the behaviours for a design led organisation OwenHodda Presented at Service Design Aus 2018, describes the areas of ANZ bank we are focusing on to encourage the adoption of design practices and techniques throughout the organisation <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/relevanceandrigour-owenhodda-iqpc2018-190708013559-thumbnail.jpg?width=120&height=120&fit=bounds" /> Presented at Service Design Aus 2018, describes the areas of ANZ bank we are focusing on to encourage the adoption of design practices and techniques throughout the organisation

Designing the Rails - How to encourage the behaviours for a design led organisation from Owen Hodda

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0 Relevance and Rigour - Service Design Now 2017 /slideshow/relevance-and-rigour-service-design-now-2017-83517506/83517506 relevanceandrigour-owenhodda-sdnow2017-24-171207000636
Presented at the first Service Design Now conference. I spoke about our approach to encouraging the adoption and application of design practices in non traditional areas within the bank, and how we were using a reflective practice approach to help our teams reach their own understanding of design and its benefits.]]>
Presented at the first Service Design Now conference. I spoke about our approach to encouraging the adoption and application of design practices in non traditional areas within the bank, and how we were using a reflective practice approach to help our teams reach their own understanding of design and its benefits.]]> Thu, 07 Dec 2017 00:06:36 GMT /slideshow/relevance-and-rigour-service-design-now-2017-83517506/83517506 OwenHodda@slideshare.net(OwenHodda) Relevance and Rigour - Service Design Now 2017 OwenHodda Presented at the first Service Design Now conference. I spoke about our approach to encouraging the adoption and application of design practices in non traditional areas within the bank, and how we were using a reflective practice approach to help our teams reach their own understanding of design and its benefits. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/relevanceandrigour-owenhodda-sdnow2017-24-171207000636-thumbnail.jpg?width=120&height=120&fit=bounds" /> Presented at the first Service Design Now conference. I spoke about our approach to encouraging the adoption and application of design practices in non traditional areas within the bank, and how we were using a reflective practice approach to help our teams reach their own understanding of design and its benefits.

Relevance and Rigour - Service Design Now 2017 from Owen Hodda

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0 To the Core - Designing Design Ready Organisations - Swinburne MEI 2016 /slideshow/to-the-core-designing-design-ready-organisations-swinburne-mei-2016/61813497 tothecore-designigndesignreadyorganisations-swinburnemei2016-160509113102
(Prepared for the Swinburne University MEI) Many organisations are still set up and run in the way industrial era factories operated and interacted with their markets. Focusing in internal efficiency and promotion, these organisation are finding themselves competing in areas that offer diminishing returns and few options. Taking a designerly approach to problem solving has provided successful differentiation for many companies in recent years. However, very few companies are looking at how to remodel themselves to be more designerly. This talk will look at what design means beyond the design project, and how large organisations can apply design to look inwards on their own practices and ways of working.]]>
(Prepared for the Swinburne University MEI) Many organisations are still set up and run in the way industrial era factories operated and interacted with their markets. Focusing in internal efficiency and promotion, these organisation are finding themselves competing in areas that offer diminishing returns and few options. Taking a designerly approach to problem solving has provided successful differentiation for many companies in recent years. However, very few companies are looking at how to remodel themselves to be more designerly. This talk will look at what design means beyond the design project, and how large organisations can apply design to look inwards on their own practices and ways of working.]]> Mon, 09 May 2016 11:31:02 GMT /slideshow/to-the-core-designing-design-ready-organisations-swinburne-mei-2016/61813497 OwenHodda@slideshare.net(OwenHodda) To the Core - Designing Design Ready Organisations - Swinburne MEI 2016 OwenHodda (Prepared for the Swinburne University MEI) Many organisations are still set up and run in the way industrial era factories operated and interacted with their markets. Focusing in internal efficiency and promotion, these organisation are finding themselves competing in areas that offer diminishing returns and few options. Taking a designerly approach to problem solving has provided successful differentiation for many companies in recent years. However, very few companies are looking at how to remodel themselves to be more designerly. This talk will look at what design means beyond the design project, and how large organisations can apply design to look inwards on their own practices and ways of working. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/tothecore-designigndesignreadyorganisations-swinburnemei2016-160509113102-thumbnail.jpg?width=120&height=120&fit=bounds" /> (Prepared for the Swinburne University MEI) Many organisations are still set up and run in the way industrial era factories operated and interacted with their markets. Focusing in internal efficiency and promotion, these organisation are finding themselves competing in areas that offer diminishing returns and few options. Taking a designerly approach to problem solving has provided successful differentiation for many companies in recent years. However, very few companies are looking at how to remodel themselves to be more designerly. This talk will look at what design means beyond the design project, and how large organisations can apply design to look inwards on their own practices and ways of working.

To the Core - Designing Design Ready Organisations - Swinburne MEI 2016 from Owen Hodda

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0 Developing Customer Journey Maps /slideshow/developing-customer-journey-maps/49664153 iqpcclaimsconference2015final-150621233519-lva1-app6892
Presentation at the 2015 Claims Experience Conference. Common challenges and opportunities when developing, using and embedding journey maps within large organisations]]>
Presentation at the 2015 Claims Experience Conference. Common challenges and opportunities when developing, using and embedding journey maps within large organisations]]> Sun, 21 Jun 2015 23:35:19 GMT /slideshow/developing-customer-journey-maps/49664153 OwenHodda@slideshare.net(OwenHodda) Developing Customer Journey Maps OwenHodda Presentation at the 2015 Claims Experience Conference. Common challenges and opportunities when developing, using and embedding journey maps within large organisations <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/iqpcclaimsconference2015final-150621233519-lva1-app6892-thumbnail.jpg?width=120&height=120&fit=bounds" /> Presentation at the 2015 Claims Experience Conference. Common challenges and opportunities when developing, using and embedding journey maps within large organisations

Developing Customer Journey Maps from Owen Hodda

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0 Zoom Out for Customer Centricity /slideshow/zoom-out-for-customer-centricity-may-2014-final/36690452 iqpc2014-zoomoutforcustomercentricitymay2014final-140707014506-phpapp01
Presentation for 7th IQPC Customer Experience Managers conference held in May 2014 (http://www.customerexperienceevent.com.au/SpeakerInfo.aspx?tp_spkid=90144). Covered: Putting the customer’s environmental needs and goals at the core of your product strategy Properly understanding where your product sits in the customer’s world Identify opportunities for innovation through empathy rather than measurement Use customer data to futurecast possibilities through synthesis]]>
Presentation for 7th IQPC Customer Experience Managers conference held in May 2014 (http://www.customerexperienceevent.com.au/SpeakerInfo.aspx?tp_spkid=90144). Covered: Putting the customer’s environmental needs and goals at the core of your product strategy Properly understanding where your product sits in the customer’s world Identify opportunities for innovation through empathy rather than measurement Use customer data to futurecast possibilities through synthesis]]> Mon, 07 Jul 2014 01:45:06 GMT /slideshow/zoom-out-for-customer-centricity-may-2014-final/36690452 OwenHodda@slideshare.net(OwenHodda) Zoom Out for Customer Centricity OwenHodda Presentation for 7th IQPC Customer Experience Managers conference held in May 2014 (http://www.customerexperienceevent.com.au/SpeakerInfo.aspx?tp_spkid=90144). Covered: Putting the customer’s environmental needs and goals at the core of your product strategy Properly understanding where your product sits in the customer’s world Identify opportunities for innovation through empathy rather than measurement Use customer data to futurecast possibilities through synthesis <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/iqpc2014-zoomoutforcustomercentricitymay2014final-140707014506-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Presentation for 7th IQPC Customer Experience Managers conference held in May 2014 (http://www.customerexperienceevent.com.au/SpeakerInfo.aspx?tp_spkid=90144). Covered: Putting the customer’s environmental needs and goals at the core of your product strategy Properly understanding where your product sits in the customer’s world Identify opportunities for innovation through empathy rather than measurement Use customer data to futurecast possibilities through synthesis

Zoom Out for Customer Centricity from Owen Hodda

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0 Design Anthropology in Traditional Design Firms /slideshow/design-anthropology-in-traditional-design-firms-8074502/8074502 endofsemesterpreso-110523194629-phpapp01
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]]> Mon, 23 May 2011 19:46:28 GMT /slideshow/design-anthropology-in-traditional-design-firms-8074502/8074502 OwenHodda@slideshare.net(OwenHodda) Design Anthropology in Traditional Design Firms OwenHodda <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/endofsemesterpreso-110523194629-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" />

Design Anthropology in Traditional Design Firms from Owen Hodda

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0 https://cdn.slidesharecdn.com/profile-photo-OwenHodda-48x48.jpg?cb=1682987034 [HI, I LIKE TO USE LINKEDIN FOR CONNECTING WITH PEOPLE I'VE ALREADY MET OR KNOW. IF WE HAVEN'T MET, PLEASE INTRODUCE YOURSELF USING THE TEXT BOX WHEN YOU HIT CONNECT] An accomplished designer and researcher, my work has brought new value opportunities to customers for some of Australia's largest brands. I've worked on all aspects of the product lifecycle, from concept to market, across consumer technology, education, health and financial services industries. My work focuses on both the hands-on delivery of customer solutions, as well as equipping large organisations to better integrate design practices into how they solve customer and business problems. I have extensive experience in f... http://www.owenhodda.com https://cdn.slidesharecdn.com/ss_thumbnails/relevanceandrigour-owenhodda-iqpc2018-190708013559-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/designing-the-rails-how-to-encourage-the-behaviours-for-a-design-led-organisayion/154226502 Designing the Rails - ... https://cdn.slidesharecdn.com/ss_thumbnails/relevanceandrigour-owenhodda-sdnow2017-24-171207000636-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/relevance-and-rigour-service-design-now-2017-83517506/83517506 Relevance and Rigour ... https://cdn.slidesharecdn.com/ss_thumbnails/tothecore-designigndesignreadyorganisations-swinburnemei2016-160509113102-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/to-the-core-designing-design-ready-organisations-swinburne-mei-2016/61813497 To the Core - Designin...