ºÝºÝߣshows by User: PAVIlleneuve / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: PAVIlleneuve / Fri, 16 Jun 2017 09:48:01 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: PAVIlleneuve Kpi's satisfaction client https://fr.slideshare.net/slideshow/kpis-satisfaction-client/77000392 kpissatisfactionclient-170616094801
Satisfaction client. Quels Kpi's? Comment la mesurer? Comment l'améliorer? Présentation faite au barbecue du benchmark des Kpi's de la satisfaction client organisé par Easiware le 14 juin 2017.]]>
Satisfaction client. Quels Kpi's? Comment la mesurer? Comment l'améliorer? Présentation faite au barbecue du benchmark des Kpi's de la satisfaction client organisé par Easiware le 14 juin 2017.]]> Fri, 16 Jun 2017 09:48:01 GMT https://fr.slideshare.net/slideshow/kpis-satisfaction-client/77000392 PAVIlleneuve@slideshare.net(PAVIlleneuve) Kpi's satisfaction client PAVIlleneuve Satisfaction client. Quels Kpi's? Comment la mesurer? Comment l'améliorer? Présentation faite au barbecue du benchmark des Kpi's de la satisfaction client organisé par Easiware le 14 juin 2017. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/kpissatisfactionclient-170616094801-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Satisfaction client. Quels Kpi&#39;s? Comment la mesurer? Comment l&#39;améliorer? Présentation faite au barbecue du benchmark des Kpi&#39;s de la satisfaction client organisé par Easiware le 14 juin 2017.
from Pierre Villeneuve
]]> 212 3 https://cdn.slidesharecdn.com/ss_thumbnails/kpissatisfactionclient-170616094801-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-PAVIlleneuve-48x48.jpg?cb=1543915978 As a child I drew houses, ideal cities. I imagined the lives of their inhabitants, I staged their personas through their stories, I reshaped the plans to the rhythm of their user needs. To go from the abstract to the real, I studied architecture. I learned to observe people and their behaviors, humans and their uses. Drawing a user experience means understanding the needs, expectations and dreams to achieve them. An architecture must be beautiful, create an emotion, it must above all be designed to meet the needs of users, on a daily basis and in time. Based on this expertise in design and 30 years of experience, I founded HxLab to help entrepreneurs transform their businesses. www.hxlab.fr