/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: PaulClark4 https://cdn.slidesharecdn.com/profile-photo-PaulClark4-48x48.jpg?cb=1523015488 An enthusiastic and creative consultant, Paul has five years of experience in a variety of industries both private and public sector, including technology, consumer products and retail, utilities, central government and education. Paul has experience in customer experience design and improvement, customer segmentation, customer journey analysis, service optimisation, inbound campaign management and contact centre design / improvement