/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: PaulLivingstone https://cdn.slidesharecdn.com/profile-photo-PaulLivingstone-48x48.jpg?cb=1552836054 An IT Service Management Professional I have spent the last 11 years in IT Service Desk, Service Delivery and Training management roles in Local Government and Further Education organisations. I have consistently delivered projects to schedule and have achieved growth in sales and met service support targets at a time of austerity and major change within the sector. I have proven leadership skills and have built and developed successful permanent/temporary/virtual teams. I have a strong belief that to deliver good quality support service requires a knowledgeable, dedicated and professional team that are responsive to the demands on the service and can recognise the need to deliver con...