/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: PeterNowak https://cdn.slidesharecdn.com/profile-photo-PeterNowak-48x48.jpg?cb=1527697976 I have manages several teams which includes multiple Help Desks, a Development Team, Training and Documentation Team, and a Testing Team. In addition to my experience managing these teams, I am skilled in the following: - Mentoring team members - Building strong teams - Developing SLAs, and SOPs - Oral and written communications