/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: PramodSinghYadav https://public.slidesharecdn.com/v2/images/profile-picture.png ��� Accountable for deploying quality systems, monitoring of key metrics and providing various excellence training to vendors ��� Responsible to ensure that the complaint/escalation is below specified targets ��� Responsible for setting up the Quality Team at all vendor locations and ensuring escalations are handled/resolved within specified TAT ��� Supervising the preparation of Frequently Asked Questions before launch of any new product Streamlined existing processed including daily conference calls resulting in annual cost savings for the department ��� Working in coordination with other departments to implement quality standards and benchmarks ��� Acting as a focal point and leader t...