/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: RafaelBueno https://cdn.slidesharecdn.com/profile-photo-RafaelBueno-48x48.jpg?cb=1525800197 Modules worked: Oracle EBS Service Contracts. Main Activities: Business Process definition (future processes); Identify GAPs (the differences between the future process and what the application actually does); Finding solution for the GAPs (process change, manual process, customization, etc); Custom Design (create the customization documents and process flow); Developers support (to understand in detail the customizations requirements); Customization tests (before sending for user validation); User Acceptance test support; Go-live and post-production support. http://pedalcomfoto.wordpress.com/