/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: RajRaju4 https://cdn.slidesharecdn.com/profile-photo-RajRaju4-48x48.jpg?cb=1523629898 ITIL Certified with over 10 years of IT Service Delivery, Technical Support Management & Operations experience in multi-cultural environments with strong leadership, organisational, mentoring & motivational skills. Ability to communicate effectively at all levels and build cohesive and functional teams. Strong analytical and reporting skills with a track record in process improvement, efficiency optimization, productivity enhancement & attrition reduction. Technical knowledge in IT Infrastructure, Applications, Mobility, Cloud, CRM, Telephony, Software Development and Multimedia applications. Other experience includes transition, setup & running of customer support/service desks.