際際滷shows by User: RakeshD79 / http://www.slideshare.net/images/logo.gif 際際滷shows by User: RakeshD79 / 際際滷Share feed for 際際滷shows by User: RakeshD79 https://cdn.slidesharecdn.com/profile-photo-RakeshD79-48x48.jpg?cb=1523623209 IT consultant with extensive experience in managing complex ICT Projects, define Service Strategy, Design/Transition, Risk & Change Management across diverse business environments & geographies. Certified PRINCE2-MSP Practitioner, ITIL Expert 2011, SixSigma, MCSE, CCNA Experience in: - IT Strategy & Service Portfolio Management - Project Management - Service Design, Continuity Planning, Protection & Optimization/Enhancement - Service Transition & Operational Analysis (design Metrics, KPIs, Dashboards) - Define & negotiate SLA, OLA, underpinning contracts with service owners & suppliers. - Supplier Management; float RFP for identified business requirements, vendor workshops/selection, ...