/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: RanjitModak https://cdn.slidesharecdn.com/profile-photo-RanjitModak-48x48.jpg?cb=1656248737 • Take necessary actions to ensure business continuity in case of crises. • Monitoring Communication (Voice and Video) Infrastructure • Perform, validate documentation. • Monitor Capacity of servers and endpoint devices. • Work on incident reports and statistics. • Management of all health check events/probes • Perform installation, upgrade of assets. • Responsible for planned outages for Telephony servers outside India and performs the corresponding test plan • Following Operational Tasks and Procedures • Disaster Recovery Process • Vendor Management.