�ݺ�ߣshows by User: ReveilleSoftware

�ݺ�ߣshows by User: ReveilleSoftware / http://www.slideshare.net/images/logo.gif �ݺ�ߣshows by User: ReveilleSoftware / Tue, 24 Jul 2018 20:24:50 GMT �ݺ�ߣShare feed for �ݺ�ߣshows by User: ReveilleSoftware Top 10 KPIs for IBM FileNet /slideshow/top-10-kpis-for-ibm-filenet/107351441 reveille-filenettop10kpis3-180724202450
Learn the top 10 server health, performance and processing metrics to monitor to gain an overall picture of the health and performance of your IBM FileNet P8 environment including: Operating Performance Metrics 1. End-User Response Times: Gain objective SLA information 2. Content Object Store Transaction Performance: Know if object store operations are performing at peak 3. Database Query Performance: Understand performance at the database level ]]>
Learn the top 10 server health, performance and processing metrics to monitor to gain an overall picture of the health and performance of your IBM FileNet P8 environment including: Operating Performance Metrics 1. End-User Response Times: Gain objective SLA information 2. Content Object Store Transaction Performance: Know if object store operations are performing at peak 3. Database Query Performance: Understand performance at the database level ]]> Tue, 24 Jul 2018 20:24:50 GMT /slideshow/top-10-kpis-for-ibm-filenet/107351441 ReveilleSoftware@slideshare.net(ReveilleSoftware) Top 10 KPIs for IBM FileNet ReveilleSoftware Learn the top 10 server health, performance and processing metrics to monitor to gain an overall picture of the health and performance of your IBM FileNet P8 environment including: Operating Performance Metrics 1. End-User Response Times: Gain objective SLA information 2. Content Object Store Transaction Performance: Know if object store operations are performing at peak 3. Database Query Performance: Understand performance at the database level <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/reveille-filenettop10kpis3-180724202450-thumbnail.jpg?width=120&height=120&fit=bounds" /> Learn the top 10 server health, performance and processing metrics to monitor to gain an overall picture of the health and performance of your IBM FileNet P8 environment including: Operating Performance Metrics 1. End-User Response Times: Gain objective SLA information 2. Content Object Store Transaction Performance: Know if object store operations are performing at peak 3. Database Query Performance: Understand performance at the database level

Top 10 KPIs for IBM FileNet from Reveille Software

]]> 350 2 https://cdn.slidesharecdn.com/ss_thumbnails/reveille-filenettop10kpis3-180724202450-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

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0 Top 15 KPIs for OpenText Documentum /slideshow/top-15-kpis-for-opentext-documentum/106199166 top15kpisfordocumentum-180716215923
Learn the top 15 server health, performance and processing metrics to monitor to gain an overall picture of the health and performance of your Documentum environment including: Performance Metrics 1. End-User Response Times: Gain objective SLA information 2. Content Repository Transaction Performance: Know if repository operations are performing at peak levels 3. Database Query Performance: Understand performance level of database 4. Application Interface Transaction Performance: Know if DFC/DFS /REST/CMIS operations are at peak performance Processing Stats Metrics 5. End-User Transaction Counts: Understand application use by knowing distribution and frequency 6. Application JVM Session Counts: Determine load across application instances 7. Repository Session Counts: Ensure proper operating levels 8. Process Queue Levels: Understand server load to identify potential processing bottlenecks 9. Process Results: Identify problems with workflow 10. Transaction Queue Levels: Understand server load to identify potential processing bottlenecks 11. Rendition Processing : Verify successful transformation of test documents 12. Indexing Queue Levels: Understand server load to identify potential processing bottlenecks 13. Process Results: Identify problems with indexing processes Server Health Metrics 14. Available Repository Storage: Ensure continuous document storage 15. CPU and Memory Usage: Track over time; gain insight into server capacity and performance Application Performance Management helps by discovering performance issues before user community productivity is affected and reducing MTTR and automating remediation. Combined, this ensures continuous availability, user productivity and that SLAs are met. Reveille 8 improves service levels by reducing support and management costs, increasing end-user productivity and ensuring regulated and document production. Learn more. Take a Product Tour: http://reveillesoftware.com/sources/opentext-documentum/]]>
Learn the top 15 server health, performance and processing metrics to monitor to gain an overall picture of the health and performance of your Documentum environment including: Performance Metrics 1. End-User Response Times: Gain objective SLA information 2. Content Repository Transaction Performance: Know if repository operations are performing at peak levels 3. Database Query Performance: Understand performance level of database 4. Application Interface Transaction Performance: Know if DFC/DFS /REST/CMIS operations are at peak performance Processing Stats Metrics 5. End-User Transaction Counts: Understand application use by knowing distribution and frequency 6. Application JVM Session Counts: Determine load across application instances 7. Repository Session Counts: Ensure proper operating levels 8. Process Queue Levels: Understand server load to identify potential processing bottlenecks 9. Process Results: Identify problems with workflow 10. Transaction Queue Levels: Understand server load to identify potential processing bottlenecks 11. Rendition Processing : Verify successful transformation of test documents 12. Indexing Queue Levels: Understand server load to identify potential processing bottlenecks 13. Process Results: Identify problems with indexing processes Server Health Metrics 14. Available Repository Storage: Ensure continuous document storage 15. CPU and Memory Usage: Track over time; gain insight into server capacity and performance Application Performance Management helps by discovering performance issues before user community productivity is affected and reducing MTTR and automating remediation. Combined, this ensures continuous availability, user productivity and that SLAs are met. Reveille 8 improves service levels by reducing support and management costs, increasing end-user productivity and ensuring regulated and document production. Learn more. Take a Product Tour: http://reveillesoftware.com/sources/opentext-documentum/]]> Mon, 16 Jul 2018 21:59:23 GMT /slideshow/top-15-kpis-for-opentext-documentum/106199166 ReveilleSoftware@slideshare.net(ReveilleSoftware) Top 15 KPIs for OpenText Documentum ReveilleSoftware Learn the top 15 server health, performance and processing metrics to monitor to gain an overall picture of the health and performance of your Documentum environment including: Performance Metrics 1. End-User Response Times: Gain objective SLA information 2. Content Repository Transaction Performance: Know if repository operations are performing at peak levels 3. Database Query Performance: Understand performance level of database 4. Application Interface Transaction Performance: Know if DFC/DFS /REST/CMIS operations are at peak performance Processing Stats Metrics 5. End-User Transaction Counts: Understand application use by knowing distribution and frequency 6. Application JVM Session Counts: Determine load across application instances 7. Repository Session Counts: Ensure proper operating levels 8. Process Queue Levels: Understand server load to identify potential processing bottlenecks 9. Process Results: Identify problems with workflow 10. Transaction Queue Levels: Understand server load to identify potential processing bottlenecks 11. Rendition Processing : Verify successful transformation of test documents 12. Indexing Queue Levels: Understand server load to identify potential processing bottlenecks 13. Process Results: Identify problems with indexing processes Server Health Metrics 14. Available Repository Storage: Ensure continuous document storage 15. CPU and Memory Usage: Track over time; gain insight into server capacity and performance Application Performance Management helps by discovering performance issues before user community productivity is affected and reducing MTTR and automating remediation. Combined, this ensures continuous availability, user productivity and that SLAs are met. Reveille 8 improves service levels by reducing support and management costs, increasing end-user productivity and ensuring regulated and document production. Learn more. Take a Product Tour: http://reveillesoftware.com/sources/opentext-documentum/ <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/top15kpisfordocumentum-180716215923-thumbnail.jpg?width=120&height=120&fit=bounds" /> Learn the top 15 server health, performance and processing metrics to monitor to gain an overall picture of the health and performance of your Documentum environment including: Performance Metrics 1. End-User Response Times: Gain objective SLA information 2. Content Repository Transaction Performance: Know if repository operations are performing at peak levels 3. Database Query Performance: Understand performance level of database 4. Application Interface Transaction Performance: Know if DFC/DFS /REST/CMIS operations are at peak performance Processing Stats Metrics 5. End-User Transaction Counts: Understand application use by knowing distribution and frequency 6. Application JVM Session Counts: Determine load across application instances 7. Repository Session Counts: Ensure proper operating levels 8. Process Queue Levels: Understand server load to identify potential processing bottlenecks 9. Process Results: Identify problems with workflow 10. Transaction Queue Levels: Understand server load to identify potential processing bottlenecks 11. Rendition Processing : Verify successful transformation of test documents 12. Indexing Queue Levels: Understand server load to identify potential processing bottlenecks 13. Process Results: Identify problems with indexing processes Server Health Metrics 14. Available Repository Storage: Ensure continuous document storage 15. CPU and Memory Usage: Track over time; gain insight into server capacity and performance Application Performance Management helps by discovering performance issues before user community productivity is affected and reducing MTTR and automating remediation. Combined, this ensures continuous availability, user productivity and that SLAs are met. Reveille 8 improves service levels by reducing support and management costs, increasing end-user productivity and ensuring regulated and document production. Learn more. Take a Product Tour: http://reveillesoftware.com/sources/opentext-documentum/

Top 15 KPIs for OpenText Documentum from Reveille Software

]]> 596 2 https://cdn.slidesharecdn.com/ss_thumbnails/top15kpisfordocumentum-180716215923-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

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0 Redefine ECM Monitoring /slideshow/redefine-ecm-monitoring/45526618 redefineecmmonitoring-reveillesoftware-150306113558-conversion-gate01
Many organizations still lack the ability to not only monitor, but more important, to truly manage their ECM applications. This slideshare shares how to advance ECM monitoring much further into ECM Application Management. First, let's note a few interesting statistics and information about the changing ECM environment. According to varying statistics from Gartner, Forrester and AIIM: 74% list "improve the experience of our customers" as top business priority over the next 12 months. VS Systems with 1000+ users created 60-150 support tickets per month Success is measured by confident information workers and satisfied customers. VS Majority of organizzations rely on support calls or incidents to alert them to system problems. 80% say content systems are just as critical to business operations as transactional systems. but only 32% Have specific and measured SLAs for uptime. and only 29% Are in a position to monitor trends over time against user loading, content volumes, geographical locations, upgrades In addition, there is much change in the environment, including cloud, consolidation, user adoption pressures, standardization, expansion, upgrades, governance, Saas, process re-engineering and more. That's where Reveille comes in: Preempt issues by notifying IT about problems before your end-users are impacted. Automate problem isolation and resolution for your business-critical content applications. Communicate objectively your application service levels to IT and management over time. Protect content from unwarranted behavior by employees. Reveille's Approach is: Comprehensive platform management + real-time user transaction management = Optimized ECM application health The slideshow shares a product tour of Reveille's ECM application management solutions.]]>
Many organizations still lack the ability to not only monitor, but more important, to truly manage their ECM applications. This slideshare shares how to advance ECM monitoring much further into ECM Application Management. First, let's note a few interesting statistics and information about the changing ECM environment. According to varying statistics from Gartner, Forrester and AIIM: 74% list "improve the experience of our customers" as top business priority over the next 12 months. VS Systems with 1000+ users created 60-150 support tickets per month Success is measured by confident information workers and satisfied customers. VS Majority of organizzations rely on support calls or incidents to alert them to system problems. 80% say content systems are just as critical to business operations as transactional systems. but only 32% Have specific and measured SLAs for uptime. and only 29% Are in a position to monitor trends over time against user loading, content volumes, geographical locations, upgrades In addition, there is much change in the environment, including cloud, consolidation, user adoption pressures, standardization, expansion, upgrades, governance, Saas, process re-engineering and more. That's where Reveille comes in: Preempt issues by notifying IT about problems before your end-users are impacted. Automate problem isolation and resolution for your business-critical content applications. Communicate objectively your application service levels to IT and management over time. Protect content from unwarranted behavior by employees. Reveille's Approach is: Comprehensive platform management + real-time user transaction management = Optimized ECM application health The slideshow shares a product tour of Reveille's ECM application management solutions.]]> Fri, 06 Mar 2015 11:35:58 GMT /slideshow/redefine-ecm-monitoring/45526618 ReveilleSoftware@slideshare.net(ReveilleSoftware) Redefine ECM Monitoring ReveilleSoftware Many organizations still lack the ability to not only monitor, but more important, to truly manage their ECM applications. This slideshare shares how to advance ECM monitoring much further into ECM Application Management. First, let's note a few interesting statistics and information about the changing ECM environment. According to varying statistics from Gartner, Forrester and AIIM: 74% list "improve the experience of our customers" as top business priority over the next 12 months. VS Systems with 1000+ users created 60-150 support tickets per month Success is measured by confident information workers and satisfied customers. VS Majority of organizzations rely on support calls or incidents to alert them to system problems. 80% say content systems are just as critical to business operations as transactional systems. but only 32% Have specific and measured SLAs for uptime. and only 29% Are in a position to monitor trends over time against user loading, content volumes, geographical locations, upgrades In addition, there is much change in the environment, including cloud, consolidation, user adoption pressures, standardization, expansion, upgrades, governance, Saas, process re-engineering and more. That's where Reveille comes in: Preempt issues by notifying IT about problems before your end-users are impacted. Automate problem isolation and resolution for your business-critical content applications. Communicate objectively your application service levels to IT and management over time. Protect content from unwarranted behavior by employees. Reveille's Approach is: Comprehensive platform management + real-time user transaction management = Optimized ECM application health The slideshow shares a product tour of Reveille's ECM application management solutions. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/redefineecmmonitoring-reveillesoftware-150306113558-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Many organizations still lack the ability to not only monitor, but more important, to truly manage their ECM applications. This slideshare shares how to advance ECM monitoring much further into ECM Application Management. First, let's note a few interesting statistics and information about the changing ECM environment. According to varying statistics from Gartner, Forrester and AIIM: 74% list "improve the experience of our customers" as top business priority over the next 12 months. VS Systems with 1000+ users created 60-150 support tickets per month Success is measured by confident information workers and satisfied customers. VS Majority of organizzations rely on support calls or incidents to alert them to system problems. 80% say content systems are just as critical to business operations as transactional systems. but only 32% Have specific and measured SLAs for uptime. and only 29% Are in a position to monitor trends over time against user loading, content volumes, geographical locations, upgrades In addition, there is much change in the environment, including cloud, consolidation, user adoption pressures, standardization, expansion, upgrades, governance, Saas, process re-engineering and more. That's where Reveille comes in: Preempt issues by notifying IT about problems before your end-users are impacted. Automate problem isolation and resolution for your business-critical content applications. Communicate objectively your application service levels to IT and management over time. Protect content from unwarranted behavior by employees. Reveille's Approach is: Comprehensive platform management + real-time user transaction management = Optimized ECM application health The slideshow shares a product tour of Reveille's ECM application management solutions.

Redefine ECM Monitoring from Reveille Software

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0 Are Your End Users Doing Your ECM QA? /slideshow/are-your-end-users-doing-your-ecm-qa/41825400 areyourusersdoingyourecmqa-reveillesoftware-141120150747-conversion-gate01
It’s no wonder ECM adoption is a struggle for so many organizations. According to a recent survey, 72% of organizations rely on support calls or logged incidents to find problems in their ECM system. Relying on end-users to report issues not only results in a vicious cycle of fire-fighting but also lost productivity and poor user satisfaction. This slideshare discusses: •The three (3) steps you need to take to get ahead of issues and ensure your end users are NOT doing your QA •Real-life case studies of how companies improved customer satisfaction and kept their Tier 1 applications running at optimal levels •Industry statistics that may surprise you Revealing ECM Industry Statistics: •72% of organizations rely on support calls or incidents to alert them to system problems •Systems with 1000+ users create 60-150 support tickets per month •Only 16% of organizations are able to proactively prevent performance issues for 80% or more performance incidents. •More than 74% of all business service related issues are reported by the end users. •End-to-end visibility into application performance is 89% more likely to prevent incidents where IT is not aware of the problem, prior to end-user complaint. The only way to move from a constant reactive state is to get proactive in the management of your ECM applications. This can be achieved in three steps (Reveille screenshots provided to show each step in action): 1. Test the ECM Platform •Verify the entire ECM infrastructure (client to application server to database) •Set thresholds for alerts •Automate resolution of common issues Net Benefits •Kiss “eyes on glass” monitoring goodbye •Accelerate problem identification & remediation •Keep applications running & revenue flowing 2. Understand the End-User Experience •Don’t just rely on tests; measure real end user experience •Quantify what “slow” means •Set thresholds for internal alerts Net Benefits •Understand usage volumes for capacity planning •Reduce time recreating issues •Decrease user complaints 3. Trend, Report, Communicate and Continuously Improve •Identify and track key performance metrics •Evaluate KPI trends over time •Provide detailed reports to ECM team and roll-up reports to LOB and other stakeholders Net Benefits •Take the fire hat off and provide strategic recommendations •Reduce the burden on your application support team; focus on higher value priorities •Boost team morale with success Real-life use cases discussed, with results including: •Reduced trouble tickets by over 50% •Proactively identified issues prior to end-user discovery/impact •Eliminated upgrade bottlenecks with KPIs •Reallocated 2 FTE’s to higher priority work •Time to resolution decreased for 30 minutes to 10 minutes •Reveille addressed resource constraint Reveille has been in business for 10+ years, providing ECM application management to]]>
It’s no wonder ECM adoption is a struggle for so many organizations. According to a recent survey, 72% of organizations rely on support calls or logged incidents to find problems in their ECM system. Relying on end-users to report issues not only results in a vicious cycle of fire-fighting but also lost productivity and poor user satisfaction. This slideshare discusses: •The three (3) steps you need to take to get ahead of issues and ensure your end users are NOT doing your QA •Real-life case studies of how companies improved customer satisfaction and kept their Tier 1 applications running at optimal levels •Industry statistics that may surprise you Revealing ECM Industry Statistics: •72% of organizations rely on support calls or incidents to alert them to system problems •Systems with 1000+ users create 60-150 support tickets per month •Only 16% of organizations are able to proactively prevent performance issues for 80% or more performance incidents. •More than 74% of all business service related issues are reported by the end users. •End-to-end visibility into application performance is 89% more likely to prevent incidents where IT is not aware of the problem, prior to end-user complaint. The only way to move from a constant reactive state is to get proactive in the management of your ECM applications. This can be achieved in three steps (Reveille screenshots provided to show each step in action): 1. Test the ECM Platform •Verify the entire ECM infrastructure (client to application server to database) •Set thresholds for alerts •Automate resolution of common issues Net Benefits •Kiss “eyes on glass” monitoring goodbye •Accelerate problem identification & remediation •Keep applications running & revenue flowing 2. Understand the End-User Experience •Don’t just rely on tests; measure real end user experience •Quantify what “slow” means •Set thresholds for internal alerts Net Benefits •Understand usage volumes for capacity planning •Reduce time recreating issues •Decrease user complaints 3. Trend, Report, Communicate and Continuously Improve •Identify and track key performance metrics •Evaluate KPI trends over time •Provide detailed reports to ECM team and roll-up reports to LOB and other stakeholders Net Benefits •Take the fire hat off and provide strategic recommendations •Reduce the burden on your application support team; focus on higher value priorities •Boost team morale with success Real-life use cases discussed, with results including: •Reduced trouble tickets by over 50% •Proactively identified issues prior to end-user discovery/impact •Eliminated upgrade bottlenecks with KPIs •Reallocated 2 FTE’s to higher priority work •Time to resolution decreased for 30 minutes to 10 minutes •Reveille addressed resource constraint Reveille has been in business for 10+ years, providing ECM application management to]]> Thu, 20 Nov 2014 15:07:47 GMT /slideshow/are-your-end-users-doing-your-ecm-qa/41825400 ReveilleSoftware@slideshare.net(ReveilleSoftware) Are Your End Users Doing Your ECM QA? ReveilleSoftware It’s no wonder ECM adoption is a struggle for so many organizations. According to a recent survey, 72% of organizations rely on support calls or logged incidents to find problems in their ECM system. Relying on end-users to report issues not only results in a vicious cycle of fire-fighting but also lost productivity and poor user satisfaction. This slideshare discusses: •The three (3) steps you need to take to get ahead of issues and ensure your end users are NOT doing your QA •Real-life case studies of how companies improved customer satisfaction and kept their Tier 1 applications running at optimal levels •Industry statistics that may surprise you Revealing ECM Industry Statistics: •72% of organizations rely on support calls �or incidents to alert them to system problems •Systems with �1000+ users create 60-150 support tickets �per month •Only 16% of organizations are able to proactively prevent performance issues for 80% or more performance incidents. •More than 74% of all business service related issues are reported by the end users. •End-to-end visibility into application performance is 89% more likely to prevent incidents where IT is not aware of the problem, prior to end-user complaint. The only way to move from a constant reactive state is to get proactive in the management of your ECM applications. This can be achieved in three steps (Reveille screenshots provided to show each step in action): 1. Test the ECM Platform •Verify the entire ECM infrastructure �(client to application server to database) •Set thresholds for alerts •Automate resolution of common issues Net Benefits •Kiss “eyes on glass” monitoring goodbye •Accelerate problem identification & remediation •Keep applications running & revenue flowing 2. Understand the End-User Experience •Don’t just rely on tests; measure real end user experience •Quantify what “slow” means •Set thresholds for internal alerts Net Benefits •Understand usage volumes for capacity planning •Reduce time recreating issues •Decrease user complaints 3. Trend, Report, Communicate and Continuously Improve •Identify and track key performance metrics •Evaluate KPI trends over time •Provide detailed reports to ECM team and roll-up reports to LOB and other stakeholders Net Benefits •Take the fire hat off and provide strategic recommendations •Reduce the burden on your application support team; focus on higher value priorities •Boost team morale with success Real-life use cases discussed, with results including: •Reduced trouble tickets by over 50% •Proactively identified issues prior to end-user discovery/impact •Eliminated upgrade bottlenecks with KPIs •Reallocated 2 FTE’s to higher priority work •Time to resolution decreased for 30 minutes to 10 minutes •Reveille addressed resource constraint Reveille has been in business for 10+ years, providing ECM application management to <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/areyourusersdoingyourecmqa-reveillesoftware-141120150747-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds" /> It’s no wonder ECM adoption is a struggle for so many organizations. According to a recent survey, 72% of organizations rely on support calls or logged incidents to find problems in their ECM system. Relying on end-users to report issues not only results in a vicious cycle of fire-fighting but also lost productivity and poor user satisfaction. This slideshare discusses: •The three (3) steps you need to take to get ahead of issues and ensure your end users are NOT doing your QA •Real-life case studies of how companies improved customer satisfaction and kept their Tier 1 applications running at optimal levels •Industry statistics that may surprise you Revealing ECM Industry Statistics: •72% of organizations rely on support calls �or incidents to alert them to system problems •Systems with �1000+ users create 60-150 support tickets �per month •Only 16% of organizations are able to proactively prevent performance issues for 80% or more performance incidents. •More than 74% of all business service related issues are reported by the end users. •End-to-end visibility into application performance is 89% more likely to prevent incidents where IT is not aware of the problem, prior to end-user complaint. The only way to move from a constant reactive state is to get proactive in the management of your ECM applications. This can be achieved in three steps (Reveille screenshots provided to show each step in action): 1. Test the ECM Platform •Verify the entire ECM infrastructure �(client to application server to database) •Set thresholds for alerts •Automate resolution of common issues Net Benefits •Kiss “eyes on glass” monitoring goodbye •Accelerate problem identification & remediation •Keep applications running & revenue flowing 2. Understand the End-User Experience •Don’t just rely on tests; measure real end user experience •Quantify what “slow” means •Set thresholds for internal alerts Net Benefits •Understand usage volumes for capacity planning •Reduce time recreating issues •Decrease user complaints 3. Trend, Report, Communicate and Continuously Improve •Identify and track key performance metrics •Evaluate KPI trends over time •Provide detailed reports to ECM team and roll-up reports to LOB and other stakeholders Net Benefits •Take the fire hat off and provide strategic recommendations •Reduce the burden on your application support team; focus on higher value priorities •Boost team morale with success Real-life use cases discussed, with results including: •Reduced trouble tickets by over 50% •Proactively identified issues prior to end-user discovery/impact •Eliminated upgrade bottlenecks with KPIs •Reallocated 2 FTE’s to higher priority work •Time to resolution decreased for 30 minutes to 10 minutes •Reveille addressed resource constraint Reveille has been in business for 10+ years, providing ECM application management to

Are Your End Users Doing Your ECM QA? from Reveille Software

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0 How to Prevent Captiva Downtime in 3 Steps /slideshow/how-to-prevent-captiva-downtime-in-3-steps/36791193 preventingcaptivadowntime-reveillesoftware-140709083135-phpapp02
What Steps Can You Take to Prevent Captiva Downtime? First, what do you know about your Captiva system? Do you know... - Your overall server health including processor usage, memory consumption & disk space? - If your Captiva system is available and processing work? What modules are connected and functioning? - What batches are in process and how long they have been running? - If you are meeting your processing SLAs? Without deep Captiva Insight: - Firefighting & lengthy troubleshooting becomes the norm - Processing stalls, batches pile up & SLA’s are missed - App support gets stuck in reactive mode & planning is difficult There are 3 metrics to ensure optimal processing through deep application insight: 1. Server Health 2. Processing Volumes 3. Processing Times Together, these ensure peak Captiva availability and processing throughput. 1. Server Health - Available Disk Space -CPU Usage - Memory Consumption 2. Processing Volumes Understand all processing including: - InputAccel Batch Level Count - InputAccel Task Level Count - InputAccel Email Inbox Count - Input File Total Count - Process Batch Create Count - Process Batch Level Count - IA Server Batch Load Count 3. Processing Times Understand turnaround times for attended & unattended processing: - Test batches older than … - Data Access Layer Execution Time - Data Access Layer Transaction Request Rate - Database Query Response Times Take a Product Tour: http://reveillesoftware.com/product-tour/ ]]>
What Steps Can You Take to Prevent Captiva Downtime? First, what do you know about your Captiva system? Do you know... - Your overall server health including processor usage, memory consumption & disk space? - If your Captiva system is available and processing work? What modules are connected and functioning? - What batches are in process and how long they have been running? - If you are meeting your processing SLAs? Without deep Captiva Insight: - Firefighting & lengthy troubleshooting becomes the norm - Processing stalls, batches pile up & SLA’s are missed - App support gets stuck in reactive mode & planning is difficult There are 3 metrics to ensure optimal processing through deep application insight: 1. Server Health 2. Processing Volumes 3. Processing Times Together, these ensure peak Captiva availability and processing throughput. 1. Server Health - Available Disk Space -CPU Usage - Memory Consumption 2. Processing Volumes Understand all processing including: - InputAccel Batch Level Count - InputAccel Task Level Count - InputAccel Email Inbox Count - Input File Total Count - Process Batch Create Count - Process Batch Level Count - IA Server Batch Load Count 3. Processing Times Understand turnaround times for attended & unattended processing: - Test batches older than … - Data Access Layer Execution Time - Data Access Layer Transaction Request Rate - Database Query Response Times Take a Product Tour: http://reveillesoftware.com/product-tour/ ]]> Wed, 09 Jul 2014 08:31:35 GMT /slideshow/how-to-prevent-captiva-downtime-in-3-steps/36791193 ReveilleSoftware@slideshare.net(ReveilleSoftware) How to Prevent Captiva Downtime in 3 Steps ReveilleSoftware What Steps Can You Take to Prevent Captiva Downtime? First, what do you know about your Captiva system? Do you know... - Your overall server health including processor usage, memory consumption & disk space? - If your Captiva system is available and processing work? What modules are connected and functioning? - What batches are in process and how long they have been running? - If you are meeting your processing SLAs? Without deep Captiva Insight: - Firefighting & lengthy troubleshooting becomes the norm - Processing stalls, batches pile up & SLA’s are missed - App support gets stuck in reactive mode & planning is difficult There are 3 metrics to ensure optimal processing through deep application insight: 1. Server Health 2. Processing Volumes 3. Processing Times Together, these ensure peak Captiva availability and processing throughput. 1. Server Health - Available Disk Space -CPU Usage - Memory Consumption 2. Processing Volumes Understand all processing including: - InputAccel Batch Level Count - InputAccel Task Level Count - InputAccel Email Inbox Count - Input File Total Count - Process Batch Create Count - Process Batch Level Count - IA Server Batch Load Count 3. Processing Times Understand turnaround times for attended & unattended processing: - Test batches older than … - Data Access Layer Execution Time - Data Access Layer Transaction Request Rate - Database Query Response Times Take a Product Tour: http://reveillesoftware.com/product-tour/ <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/preventingcaptivadowntime-reveillesoftware-140709083135-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> What Steps Can You Take to Prevent Captiva Downtime? First, what do you know about your Captiva system? Do you know... - Your overall server health including processor usage, memory consumption & disk space? - If your Captiva system is available and processing work? What modules are connected and functioning? - What batches are in process and how long they have been running? - If you are meeting your processing SLAs? Without deep Captiva Insight: - Firefighting & lengthy troubleshooting becomes the norm - Processing stalls, batches pile up & SLA’s are missed - App support gets stuck in reactive mode & planning is difficult There are 3 metrics to ensure optimal processing through deep application insight: 1. Server Health 2. Processing Volumes 3. Processing Times Together, these ensure peak Captiva availability and processing throughput. 1. Server Health - Available Disk Space -CPU Usage - Memory Consumption 2. Processing Volumes Understand all processing including: - InputAccel Batch Level Count - InputAccel Task Level Count - InputAccel Email Inbox Count - Input File Total Count - Process Batch Create Count - Process Batch Level Count - IA Server Batch Load Count 3. Processing Times Understand turnaround times for attended & unattended processing: - Test batches older than … - Data Access Layer Execution Time - Data Access Layer Transaction Request Rate - Database Query Response Times Take a Product Tour: http://reveillesoftware.com/product-tour/

How to Prevent Captiva Downtime in 3 Steps from Reveille Software

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