/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: RicardoMoutaMontes https://cdn.slidesharecdn.com/profile-photo-RicardoMoutaMontes-48x48.jpg?cb=1448120103 Responsible for deep analysis of field problems (OEM parts and vehicle systems claims) through an exhausting methodology to determine the failure mode, the root cause and to define the proposed pole of problem treatment (Quality customers department, Product engineering or Customers requirements department). Work related with Quality (customers and suppliers), product and process engineering and after sales department.