/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: RizkReda https://cdn.slidesharecdn.com/profile-photo-RizkReda-48x48.jpg?cb=1501752263 • Customer Services Supervisor at Alarabia Group(Trading and Manufacturing) o From 7/2012 till now. Responsibilities:  Supervises and coordinates activities of workers engaged in customer service activities.  Plans, prepares, and devises work schedules, according to budgets and workloads.  Observes and evaluates workers' performance.  Issues instructions and assigns duties to workers.  Trains and instructs employees.  Hires and discharges workers.  Produce Customer Service reports for the Marketing Manager on a monthly basis.  Develop the Customer Service Assistants to improve their skills and confidence in performing all aspects of their role. • Custome...