/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: RodrigoMatuuraMBA https://cdn.slidesharecdn.com/profile-photo-RodrigoMatuuraMBA-48x48.jpg?cb=1431963577 Managed technical support to provides support for multivendor hardware and software components in your IT environment through a single point of accountability and management support services for all technical support needs. Using an integrated approach to problem resolution, management and coordination, this solution helps free IT team from coordinating support 1 services while helping to speed recovery from and potentially prevent the occurrence of outages and other disruptions. IBM offers depth of knowledge about complexities associatedwith support services in multivendorenvironments and can apply methodical, time tested tools and processes to help you simplify management, red...