/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: RoshanAlphonso https://cdn.slidesharecdn.com/profile-photo-RoshanAlphonso-48x48.jpg?cb=1523383376 EXECUTIVE SUMMARY: Certified Six Sigma Master Black Belt, experienced professional(12 years) with a successful career spanning across Banking, Logistics Service, Airlines, Total Quality Management & Business Process Outsourcing. Leading workflow distribution and floor management to meet and exceed customer satisfaction and service levels to drive results. Hiring, training/developing, motivating, coaching, evaluating and retaining qualified staff. Gather and analyse data for fact based decision making, root cause analysis and process improvement initiatives. Certified Lead Auditor in IS0 9001: 2000 Quality Management Systems Analytical, solution-driven Quality Project Manager with ...