/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: Roundand https://cdn.slidesharecdn.com/profile-photo-Roundand-48x48.jpg?cb=1523236284 I am a former software developer and consultant who has moved into IxD, UX and onwards into Service Design. My special interest is in Service Design for Startups. As a software consultant I have run JAD (Joint Application Development) workshops with the developers and future users of client systems, I have been a trouble-shooter for in-progress client projects, and have rescued value from end-of-lifecycle projects by providing upgrade paths. I have always sought to clarify and meet user requirements, and regret nothing except those projects where I had to work without any live user input. I am experienced in C# and .Net, SQL, XML, XPath and XSLT, writing and delivering training courses... twitter.com/francisnorton