/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: RyanPurvis2 https://public.slidesharecdn.com/v2/images/profile-picture.png I’m a Director in the automation and tools division within UBS where I manage a team for End-User AI tools. My team makes it easier for end-users to use technology in the bank. It is my responsibility to manage, monitor and measure how end-users understand and use the desktop and web technologies. I enjoy the challenge of solving business problems using technology and doing it quickly within a DevOps model. At UBS, we’re constantly improving troubleshooting and diagnostic efficiency by automating many manual checks. We’re also working on designing and building an AI engine with cognitive bots. This solution will aid the users by being available 24/7, supporting desktop self-healing acti... http://www.ubs.com