/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: SDZ https://cdn.slidesharecdn.com/profile-photo-SDZ-48x48.jpg?cb=1591532511 Customer Service and CE Practitioner with over 25 years of experience & expertise within the Mobile Industry. Has worked at Dialog since 1997 & is a member of the Group Senior Management Committee Responsible for establishing the Group’s CE and Service Delivery Function, including Enterprise Contact Management and Front Line Service Delivery related Shared Services and the Business Process Outsourcing Operation. Sandra functions as the Chairperson of the Company’s CE Group Leadership Committee since 2005, is a past Director of the board and founder member of SLASSCOM, the country's IT/BPM Chamber and to date heads the Quality Forum since its inception. She is a visiting lecturer ... http://www.dialog.lk