/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: SabrinaWilliams12 https://cdn.slidesharecdn.com/profile-photo-SabrinaWilliams12-48x48.jpg?cb=1480195781 • Helpdesk Support: 80% Increased efficiency by advising COO to purchase new hardware; Maintaining and troubleshooting 20+ PC and MAC computers: updating from XP to Windows 7 and 8; Monitoring and optimizing server activities; Analyzing systems, scheduling and performing upgrades to increase performance and productivity; Collaborating with outside external IT support on a monthly basis • Wireless Support: Lead on wireless update; Increased the amount of wireless connection points from 2 to 7; Provided specifications for POE+ switches and Access Points; • Database Management: Decreased records in database from 9,450 to 3,720; Updated software that was useful in optimizing databas...