/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: SashaWhite1 https://cdn.slidesharecdn.com/profile-photo-SashaWhite1-48x48.jpg?cb=1541428149 • Over 12 years of combined work experience managing employees in a fast-paced and dynamic environment (Call Center- Training and Development, Quality Assurance, and Operations). • Highly proficient in Training and Development Manager duties (e.g. creation of training ramp plans for multi-site call centers; job requisition/recruitment/trainer hiring process (facilitating demo teach sessions for applicants, etc.) • Extensive experience in Instructional Design utilizing various methods of training delivery (classroom training, demonstrations, workshops, webinars, multimedia, e-learning) based on known instructional design models. • Delivery and facilitation of adult classroom training i...