�ݺ�ߣshows by User: SatrixSolutions

�ݺ�ߣshows by User: SatrixSolutions / http://www.slideshare.net/images/logo.gif �ݺ�ߣshows by User: SatrixSolutions / Tue, 05 Sep 2017 15:52:45 GMT �ݺ�ߣShare feed for �ݺ�ߣshows by User: SatrixSolutions AZSHRM - Interdepartmental Relationships - Keep People and Departments Running Smoothly /slideshow/azshrm-interdepartmental-relationships-keep-people-and-departments-running-smoothly/79454670 shrm-interdepartmentalrelationshipspresentation-170905155245
Companies of all sizes can struggle with poor communication, inefficient processes, or departmental squabbling. When this happens, employee morale and productivity will fall, weighing on job satisfaction and retention. This then spills over to the customer experience and your bottom line. The good news is, much of this can be exposed and acted upon to prevent future damage. For more on this topic, read: http://www.satrixsolutions.com/blog/interdepartmental-communication-and-its-impact-on-customers/ ]]>
Companies of all sizes can struggle with poor communication, inefficient processes, or departmental squabbling. When this happens, employee morale and productivity will fall, weighing on job satisfaction and retention. This then spills over to the customer experience and your bottom line. The good news is, much of this can be exposed and acted upon to prevent future damage. For more on this topic, read: http://www.satrixsolutions.com/blog/interdepartmental-communication-and-its-impact-on-customers/ ]]> Tue, 05 Sep 2017 15:52:45 GMT /slideshow/azshrm-interdepartmental-relationships-keep-people-and-departments-running-smoothly/79454670 SatrixSolutions@slideshare.net(SatrixSolutions) AZSHRM - Interdepartmental Relationships - Keep People and Departments Running Smoothly SatrixSolutions Companies of all sizes can struggle with poor communication, inefficient processes, or departmental squabbling. When this happens, employee morale and productivity will fall, weighing on job satisfaction and retention. This then spills over to the customer experience and your bottom line. The good news is, much of this can be exposed and acted upon to prevent future damage. For more on this topic, read: http://www.satrixsolutions.com/blog/interdepartmental-communication-and-its-impact-on-customers/ <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/shrm-interdepartmentalrelationshipspresentation-170905155245-thumbnail.jpg?width=120&height=120&fit=bounds" /> Companies of all sizes can struggle with poor communication, inefficient processes, or departmental squabbling. When this happens, employee morale and productivity will fall, weighing on job satisfaction and retention. This then spills over to the customer experience and your bottom line. The good news is, much of this can be exposed and acted upon to prevent future damage. For more on this topic, read: http://www.satrixsolutions.com/blog/interdepartmental-communication-and-its-impact-on-customers/

AZSHRM - Interdepartmental Relationships - Keep People and Departments Running Smoothly from Satrix Solutions

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0 Satrix Solutions 2017 Customer Success Summit Presentation /slideshow/satrix-solutions-2017-customer-success-summit-presentation/73195368 satrixsolutionscustomersuccesssummitpresentation-feb2017-170316021132
As customer success leaders, everyone looks to you to establish and maintain strong relationships throughout the customer’s lifecycle. You’re required to align expectations and work through roadblocks to provide value to customers. Unfortunately, each department has their own agenda. And the customer isn’t always their top priority. This puts customer success leaders at a huge disadvantage. In this session, Evan Klein of voice of customer and employee engagement consulting firm, Satrix Solutions, will discuss proven strategies for reinforcing your company’s customer success culture to get everyone rowing in the same direction. Attendees will also walk away with actionable ideas tested by customer success professionals that can easily be put into practice right away. ]]>
As customer success leaders, everyone looks to you to establish and maintain strong relationships throughout the customer’s lifecycle. You’re required to align expectations and work through roadblocks to provide value to customers. Unfortunately, each department has their own agenda. And the customer isn’t always their top priority. This puts customer success leaders at a huge disadvantage. In this session, Evan Klein of voice of customer and employee engagement consulting firm, Satrix Solutions, will discuss proven strategies for reinforcing your company’s customer success culture to get everyone rowing in the same direction. Attendees will also walk away with actionable ideas tested by customer success professionals that can easily be put into practice right away. ]]> Thu, 16 Mar 2017 02:11:32 GMT /slideshow/satrix-solutions-2017-customer-success-summit-presentation/73195368 SatrixSolutions@slideshare.net(SatrixSolutions) Satrix Solutions 2017 Customer Success Summit Presentation SatrixSolutions As customer success leaders, everyone looks to you to establish and maintain strong relationships throughout the customer’s lifecycle. You’re required to align expectations and work through roadblocks to provide value to customers. Unfortunately, each department has their own agenda. And the customer isn’t always their top priority. This puts customer success leaders at a huge disadvantage. In this session, Evan Klein of voice of customer and employee engagement consulting firm, Satrix Solutions, will discuss proven strategies for reinforcing your company’s customer success culture to get everyone rowing in the same direction. Attendees will also walk away with actionable ideas tested by customer success professionals that can easily be put into practice right away. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/satrixsolutionscustomersuccesssummitpresentation-feb2017-170316021132-thumbnail.jpg?width=120&height=120&fit=bounds" /> As customer success leaders, everyone looks to you to establish and maintain strong relationships throughout the customer’s lifecycle. You’re required to align expectations and work through roadblocks to provide value to customers. Unfortunately, each department has their own agenda. And the customer isn’t always their top priority. This puts customer success leaders at a huge disadvantage. In this session, Evan Klein of voice of customer and employee engagement consulting firm, Satrix Solutions, will discuss proven strategies for reinforcing your company’s customer success culture to get everyone rowing in the same direction. Attendees will also walk away with actionable ideas tested by customer success professionals that can easily be put into practice right away.

Satrix Solutions 2017 Customer Success Summit Presentation from Satrix Solutions

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0 3 Tips for Creating a Customer-Centric Culture /slideshow/3-tips-for-creating-a-customer-centric-culture-6-2014/35760477 3tipsforcreatingacustomer-centricculture62014-140611142700-phpapp01
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]]> Wed, 11 Jun 2014 14:27:00 GMT /slideshow/3-tips-for-creating-a-customer-centric-culture-6-2014/35760477 SatrixSolutions@slideshare.net(SatrixSolutions) 3 Tips for Creating a Customer-Centric Culture SatrixSolutions <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/3tipsforcreatingacustomer-centricculture62014-140611142700-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" />

3 Tips for Creating a Customer-Centric Culture from Satrix Solutions

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0 NPS®: Benefit From the Passion of Your Promoters /slideshow/nps-27541497/27541497 mobilizeyourpromoters-131024140738-phpapp02
It’s easy to get caught up in responding to negative feedback.However, it is just as critical to not lose sight of your most loyal advocates by keeping them satisfied and primed for growth opportunities. Read more: http://www.satrixsolutions.com/are-you-fully-capitalizing-on-your-nps-promoters/ ]]>
It’s easy to get caught up in responding to negative feedback.However, it is just as critical to not lose sight of your most loyal advocates by keeping them satisfied and primed for growth opportunities. Read more: http://www.satrixsolutions.com/are-you-fully-capitalizing-on-your-nps-promoters/ ]]> Thu, 24 Oct 2013 14:07:38 GMT /slideshow/nps-27541497/27541497 SatrixSolutions@slideshare.net(SatrixSolutions) NPS®: Benefit From the Passion of Your Promoters SatrixSolutions It’s easy to get caught up in responding to negative feedback.However, it is just as critical to not lose sight of your most loyal advocates by keeping them satisfied and primed for growth opportunities. Read more: http://www.satrixsolutions.com/are-you-fully-capitalizing-on-your-nps-promoters/ <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/mobilizeyourpromoters-131024140738-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> It’s easy to get caught up in responding to negative feedback.However, it is just as critical to not lose sight of your most loyal advocates by keeping them satisfied and primed for growth opportunities. Read more: http://www.satrixsolutions.com/are-you-fully-capitalizing-on-your-nps-promoters/

NPS速: Benefit From the Passion of Your Promoters from Satrix Solutions

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0 Five Customer Performance Metrics You Should Be Tracking /slideshow/five-customer-performance-metrics-you-should-be-tracking/26553577 fivecustomerperformancemetricsyoushouldbetracking-130925160143-phpapp02
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]]> Wed, 25 Sep 2013 16:01:42 GMT /slideshow/five-customer-performance-metrics-you-should-be-tracking/26553577 SatrixSolutions@slideshare.net(SatrixSolutions) Five Customer Performance Metrics You Should Be Tracking SatrixSolutions <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/fivecustomerperformancemetricsyoushouldbetracking-130925160143-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" />

Five Customer Performance Metrics You Should Be Tracking from Satrix Solutions

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0 https://cdn.slidesharecdn.com/profile-photo-SatrixSolutions-48x48.jpg?cb=1523340538 Satrix Solutions is a customer success champion, helping companies derive maximum value from their most important assets – customers, employees, and reputation. Benefitting from a range of feedback programs and a consultative approach, companies that partner with us realize Net Promoter Scores® twice the B2B average and experience increased retention, referrals, and sales win rates. The objective insights and recommendations delivered empower business leaders to outperform the competition and achieve higher valuations in the public and private markets. www.SatrixSolutions.com https://cdn.slidesharecdn.com/ss_thumbnails/shrm-interdepartmentalrelationshipspresentation-170905155245-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/azshrm-interdepartmental-relationships-keep-people-and-departments-running-smoothly/79454670 AZSHRM - Interdepartme... https://cdn.slidesharecdn.com/ss_thumbnails/satrixsolutionscustomersuccesssummitpresentation-feb2017-170316021132-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/satrix-solutions-2017-customer-success-summit-presentation/73195368 Satrix Solutions 2017 ... https://cdn.slidesharecdn.com/ss_thumbnails/3tipsforcreatingacustomer-centricculture62014-140611142700-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/3-tips-for-creating-a-customer-centric-culture-6-2014/35760477 3 Tips for Creating a ...