/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: SatuKylmnen https://cdn.slidesharecdn.com/profile-photo-SatuKylmnen-48x48.jpg?cb=1523664973 Specialist / Generalist Service request handling and solving. Database lifecycle management. Part of developing a local support team in to a global environment (+60 000 endusers). Experienced in different types of support models (local/ global/ follow-the-sun). Problem management. Senior Specialist/ Development / Financial Application development coordinator. 5-years experience of application development e.g. bug reports, testing and problem solving. Co-operation with teams within company and subcontractors. Knowledge management and knowledge transfer in various situations. Understanding of contracts, financial and outsourcing related matters. Management Process and strategy un