/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: SeanFrentner https://cdn.slidesharecdn.com/profile-photo-SeanFrentner-48x48.jpg?cb=1424889705 Learning & Development Manager, 1000+ Multi-Client Outsourcing Contact Center, TELUS International. An accomplished manager and result driven leader, expertise in learning & development backed by an extensive knowledge of call center operations. With over a decade in management and over five years in the contact center industry consistently recognized for high performance as a training manager, trainer and technical expert in the areas of learning management systems, curriculum development, e-learning/virtual learning and public speaking. Experienced and excels in challenging, fast-paced, high-stress and deadline-oriented environments individually or as part of a team. Excels in analyzi...