/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: SergeDhen https://cdn.slidesharecdn.com/profile-photo-SergeDhen-48x48.jpg?cb=1696921795 Freelance (available on July 1st 2016) Business Analyst with experience in energy, utilities, automotive, industry, call centers & contact centers. Business Requirement Process & Workflow optimization Cost Savings CRM LEAN Certified Consultant