ºÝºÝߣshows by User: ServiceAutomation / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: ServiceAutomation / Thu, 07 Feb 2019 10:37:02 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: ServiceAutomation Service Automation for Local Government /slideshow/service-automation-for-local-government/130867148 20190207serviceautomationforlocalgovernment-190207103702
In this webinar, we explore the opportunity that service automation presents to local governments. As one of their many functions, local governments serve as service providers to their community of citizens. Local Government service departments deal with many different requests, ranging from very simple requests for parking permits, all the way to more complex issues such as providing arbitration and dealing with appeals. Many of these services can be partially or completely automated, making local governments more citizen-centric as well as more cost efficient.]]>
In this webinar, we explore the opportunity that service automation presents to local governments. As one of their many functions, local governments serve as service providers to their community of citizens. Local Government service departments deal with many different requests, ranging from very simple requests for parking permits, all the way to more complex issues such as providing arbitration and dealing with appeals. Many of these services can be partially or completely automated, making local governments more citizen-centric as well as more cost efficient.]]> Thu, 07 Feb 2019 10:37:02 GMT /slideshow/service-automation-for-local-government/130867148 ServiceAutomation@slideshare.net(ServiceAutomation) Service Automation for Local Government ServiceAutomation In this webinar, we explore the opportunity that service automation presents to local governments. As one of their many functions, local governments serve as service providers to their community of citizens. Local Government service departments deal with many different requests, ranging from very simple requests for parking permits, all the way to more complex issues such as providing arbitration and dealing with appeals. Many of these services can be partially or completely automated, making local governments more citizen-centric as well as more cost efficient. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/20190207serviceautomationforlocalgovernment-190207103702-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> In this webinar, we explore the opportunity that service automation presents to local governments. As one of their many functions, local governments serve as service providers to their community of citizens. Local Government service departments deal with many different requests, ranging from very simple requests for parking permits, all the way to more complex issues such as providing arbitration and dealing with appeals. Many of these services can be partially or completely automated, making local governments more citizen-centric as well as more cost efficient.
Service Automation for Local Government from Service Automation Framework Alliance
]]> 195 3 https://cdn.slidesharecdn.com/ss_thumbnails/20190207serviceautomationforlocalgovernment-190207103702-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Service Automation Framework towards 2020 /slideshow/service-automation-framework-towards-2020/121048300 serviceautomationframeworkstategy2020-181029084713
This presentation outlines the key goals and objectives of the Service Automation Framework Alliance towards 2020. It discusses vision and mission, as well as the practical application of the framework into a number of case studies.]]>
This presentation outlines the key goals and objectives of the Service Automation Framework Alliance towards 2020. It discusses vision and mission, as well as the practical application of the framework into a number of case studies.]]> Mon, 29 Oct 2018 08:47:13 GMT /slideshow/service-automation-framework-towards-2020/121048300 ServiceAutomation@slideshare.net(ServiceAutomation) Service Automation Framework towards 2020 ServiceAutomation This presentation outlines the key goals and objectives of the Service Automation Framework Alliance towards 2020. It discusses vision and mission, as well as the practical application of the framework into a number of case studies. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/serviceautomationframeworkstategy2020-181029084713-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This presentation outlines the key goals and objectives of the Service Automation Framework Alliance towards 2020. It discusses vision and mission, as well as the practical application of the framework into a number of case studies.
Service Automation Framework towards 2020 from Service Automation Framework Alliance
]]> 313 2 https://cdn.slidesharecdn.com/ss_thumbnails/serviceautomationframeworkstategy2020-181029084713-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 The Service Automation Framework for Training Partners /slideshow/the-service-automation-framework-for-training-partners/100628108 saf-1yearbriefing-180605084612
Service Automation Framework is a forward-thinking, early adoptive scheme, which is becoming more and more relevant in the service management sector. The scheme has launched particularly well in the Asian markets, and we want to help you to promote it to your audience. We would like to take this opportunity to give you an update of activity that has taken place to date, key insights from course trainer and author of the Service Automation Framework, Jan Willem Middelburg. This webinar will provide an overview of the scheme, one year on, together with details of how to position and market SAF within the ITSM sector including: 1) Targeting and positioning of Service Automation 2) Organisations that are working with the Service Automation Framework 3) Job roles that are involved in Service Automation 4) Case study – Service Automation in Local Government 5) The Service Automation Framework in synch with other APMG products This presentation is aimed at every organization that is interested in starting to deliver Service Automation courses.]]>
Service Automation Framework is a forward-thinking, early adoptive scheme, which is becoming more and more relevant in the service management sector. The scheme has launched particularly well in the Asian markets, and we want to help you to promote it to your audience. We would like to take this opportunity to give you an update of activity that has taken place to date, key insights from course trainer and author of the Service Automation Framework, Jan Willem Middelburg. This webinar will provide an overview of the scheme, one year on, together with details of how to position and market SAF within the ITSM sector including: 1) Targeting and positioning of Service Automation 2) Organisations that are working with the Service Automation Framework 3) Job roles that are involved in Service Automation 4) Case study – Service Automation in Local Government 5) The Service Automation Framework in synch with other APMG products This presentation is aimed at every organization that is interested in starting to deliver Service Automation courses.]]> Tue, 05 Jun 2018 08:46:12 GMT /slideshow/the-service-automation-framework-for-training-partners/100628108 ServiceAutomation@slideshare.net(ServiceAutomation) The Service Automation Framework for Training Partners ServiceAutomation Service Automation Framework is a forward-thinking, early adoptive scheme, which is becoming more and more relevant in the service management sector. The scheme has launched particularly well in the Asian markets, and we want to help you to promote it to your audience. We would like to take this opportunity to give you an update of activity that has taken place to date, key insights from course trainer and author of the Service Automation Framework, Jan Willem Middelburg. This webinar will provide an overview of the scheme, one year on, together with details of how to position and market SAF within the ITSM sector including: 1) Targeting and positioning of Service Automation 2) Organisations that are working with the Service Automation Framework 3) Job roles that are involved in Service Automation 4) Case study – Service Automation in Local Government 5) The Service Automation Framework in synch with other APMG products This presentation is aimed at every organization that is interested in starting to deliver Service Automation courses. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/saf-1yearbriefing-180605084612-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Service Automation Framework is a forward-thinking, early adoptive scheme, which is becoming more and more relevant in the service management sector. The scheme has launched particularly well in the Asian markets, and we want to help you to promote it to your audience. We would like to take this opportunity to give you an update of activity that has taken place to date, key insights from course trainer and author of the Service Automation Framework, Jan Willem Middelburg. This webinar will provide an overview of the scheme, one year on, together with details of how to position and market SAF within the ITSM sector including: 1) Targeting and positioning of Service Automation 2) Organisations that are working with the Service Automation Framework 3) Job roles that are involved in Service Automation 4) Case study – Service Automation in Local Government 5) The Service Automation Framework in synch with other APMG products This presentation is aimed at every organization that is interested in starting to deliver Service Automation courses.
The Service Automation Framework for Training Partners from Service Automation Framework Alliance
]]> 145 4 https://cdn.slidesharecdn.com/ss_thumbnails/saf-1yearbriefing-180605084612-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Digital Badges for Service Automation Exams /slideshow/digital-badges-for-service-automation-exams/91516558 digitalbadges-180322074932
In this presentation, we will provide an overview how you can add your digital badge for the Service Automation examinations.]]>
In this presentation, we will provide an overview how you can add your digital badge for the Service Automation examinations.]]> Thu, 22 Mar 2018 07:49:32 GMT /slideshow/digital-badges-for-service-automation-exams/91516558 ServiceAutomation@slideshare.net(ServiceAutomation) Digital Badges for Service Automation Exams ServiceAutomation In this presentation, we will provide an overview how you can add your digital badge for the Service Automation examinations. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/digitalbadges-180322074932-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> In this presentation, we will provide an overview how you can add your digital badge for the Service Automation examinations.
Digital Badges for Service Automation Exams from Service Automation Framework Alliance
]]> 29 1 https://cdn.slidesharecdn.com/ss_thumbnails/digitalbadges-180322074932-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Service Automation Framework Trainer Briefing /slideshow/service-automation-framework-trainer-briefing/91516411 saftrainerbriefing-180322074746
This presentation outlines key information about the Service Automation Framework for aspiring trainer and training organisations who aim to deliver the Service Automation Framework courses and examinations. Learn how to apply to become a training partner.]]>
This presentation outlines key information about the Service Automation Framework for aspiring trainer and training organisations who aim to deliver the Service Automation Framework courses and examinations. Learn how to apply to become a training partner.]]> Thu, 22 Mar 2018 07:47:46 GMT /slideshow/service-automation-framework-trainer-briefing/91516411 ServiceAutomation@slideshare.net(ServiceAutomation) Service Automation Framework Trainer Briefing ServiceAutomation This presentation outlines key information about the Service Automation Framework for aspiring trainer and training organisations who aim to deliver the Service Automation Framework courses and examinations. Learn how to apply to become a training partner. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/saftrainerbriefing-180322074746-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This presentation outlines key information about the Service Automation Framework for aspiring trainer and training organisations who aim to deliver the Service Automation Framework courses and examinations. Learn how to apply to become a training partner.
Service Automation Framework Trainer Briefing from Service Automation Framework Alliance
]]> 100 1 https://cdn.slidesharecdn.com/ss_thumbnails/saftrainerbriefing-180322074746-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-ServiceAutomation-48x48.jpg?cb=1604655775 The Service Automation Framework Alliance (SAFA) is an independent body of knowledge for the development and advancement of Service Automation practices and certification. SAFA aims to inspire, promote and develop excellence in Service Automation practices and applications across the globe, leading to outstanding business value through automated services and professional fulfilment of every individual member of the SAFA community. www.serviceautomation.org https://cdn.slidesharecdn.com/ss_thumbnails/20190207serviceautomationforlocalgovernment-190207103702-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/service-automation-for-local-government/130867148 Service Automation for... https://cdn.slidesharecdn.com/ss_thumbnails/serviceautomationframeworkstategy2020-181029084713-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/service-automation-framework-towards-2020/121048300 Service Automation Fra... https://cdn.slidesharecdn.com/ss_thumbnails/saf-1yearbriefing-180605084612-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/the-service-automation-framework-for-training-partners/100628108 The Service Automation...