ºÝºÝߣshows by User: SewellsGroup / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: SewellsGroup / Thu, 07 Sep 2017 09:01:28 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: SewellsGroup MSXI Global Benchmarker July_2017 /slideshow/msxi-global-benchmarker-july2017/79517078 msxibenchmarkerccjuly2017-170907090128
Best practices on automotive retail across the globe. Unlock the potential of connected cars.]]>

Best practices on automotive retail across the globe. Unlock the potential of connected cars.]]>
Thu, 07 Sep 2017 09:01:28 GMT /slideshow/msxi-global-benchmarker-july2017/79517078 SewellsGroup@slideshare.net(SewellsGroup) MSXI Global Benchmarker July_2017 SewellsGroup Best practices on automotive retail across the globe. Unlock the potential of connected cars. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/msxibenchmarkerccjuly2017-170907090128-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Best practices on automotive retail across the globe. Unlock the potential of connected cars.
MSXI Global Benchmarker July_2017 from Sewells MSXI
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Sewells MSXI ADCI Report Oct-Dec 2016 Edition /SewellsGroup/sewells-msxi-adci-report-octdec-2016-edition sewellsmsxiadcireport-octtodec2016quarter-170213073702
Sewells MSXI Automotive Dealer Confidence Index is our quarterly publication quantifying the dealer confidence sentiment across Passenger Cars, Two Wheeler and Commercial Vehicle dealers in India for that particular quarter.]]>

Sewells MSXI Automotive Dealer Confidence Index is our quarterly publication quantifying the dealer confidence sentiment across Passenger Cars, Two Wheeler and Commercial Vehicle dealers in India for that particular quarter.]]>
Mon, 13 Feb 2017 07:37:02 GMT /SewellsGroup/sewells-msxi-adci-report-octdec-2016-edition SewellsGroup@slideshare.net(SewellsGroup) Sewells MSXI ADCI Report Oct-Dec 2016 Edition SewellsGroup Sewells MSXI Automotive Dealer Confidence Index is our quarterly publication quantifying the dealer confidence sentiment across Passenger Cars, Two Wheeler and Commercial Vehicle dealers in India for that particular quarter. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellsmsxiadcireport-octtodec2016quarter-170213073702-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Sewells MSXI Automotive Dealer Confidence Index is our quarterly publication quantifying the dealer confidence sentiment across Passenger Cars, Two Wheeler and Commercial Vehicle dealers in India for that particular quarter.
Sewells MSXI ADCI Report Oct-Dec 2016 Edition from Sewells MSXI
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Sewells MSXI Automotive Dealer Confidence Index(India - Jul - Sep 2016) /SewellsGroup/sewells-msxi-automotive-dealer-confidence-indexindia-jul-sep-2016 sewellsmsxiadcireport-jultosep2016quarter-161018071320
Indian automotive dealer owners outlook on business environment, sales and policy outcomes on the automotive market in India.]]>

Indian automotive dealer owners outlook on business environment, sales and policy outcomes on the automotive market in India.]]>
Tue, 18 Oct 2016 07:13:20 GMT /SewellsGroup/sewells-msxi-automotive-dealer-confidence-indexindia-jul-sep-2016 SewellsGroup@slideshare.net(SewellsGroup) Sewells MSXI Automotive Dealer Confidence Index(India - Jul - Sep 2016) SewellsGroup Indian automotive dealer owners outlook on business environment, sales and policy outcomes on the automotive market in India. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellsmsxiadcireport-jultosep2016quarter-161018071320-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Indian automotive dealer owners outlook on business environment, sales and policy outcomes on the automotive market in India.
Sewells MSXI Automotive Dealer Confidence Index(India - Jul - Sep 2016) from Sewells MSXI
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Sewells MSXI Automotive Dealer Confidence Index (Jul to Sep 2016 Quarter) /slideshow/sewells-msxi-automotive-dealer-confidence-index-jul-to-sep-2016-quarter/67330297 sewellsmsxiadcireport-jultosep2016quarter-161018070723
Business and performance outlook of Indian automotive dealers (passenger cars, two wheelers, commercial vehicle)]]>

Business and performance outlook of Indian automotive dealers (passenger cars, two wheelers, commercial vehicle)]]>
Tue, 18 Oct 2016 07:07:23 GMT /slideshow/sewells-msxi-automotive-dealer-confidence-index-jul-to-sep-2016-quarter/67330297 SewellsGroup@slideshare.net(SewellsGroup) Sewells MSXI Automotive Dealer Confidence Index (Jul to Sep 2016 Quarter) SewellsGroup Business and performance outlook of Indian automotive dealers (passenger cars, two wheelers, commercial vehicle) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellsmsxiadcireport-jultosep2016quarter-161018070723-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Business and performance outlook of Indian automotive dealers (passenger cars, two wheelers, commercial vehicle)
Sewells MSXI Automotive Dealer Confidence Index (Jul to Sep 2016 Quarter) from Sewells MSXI
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ADCI Report Q1 2016 /slideshow/adci-report-q1-2016/63398732 adcireportq114-06-2016-160624023351
Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter. ]]>

Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter. ]]>
Fri, 24 Jun 2016 02:33:51 GMT /slideshow/adci-report-q1-2016/63398732 SewellsGroup@slideshare.net(SewellsGroup) ADCI Report Q1 2016 SewellsGroup Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/adcireportq114-06-2016-160624023351-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter.
ADCI Report Q1 2016 from Sewells MSXI
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Sewells Group Global Edition Benchmarker May 2016 /slideshow/sewells-group-global-edition-benchmarker-may-2016/62641740 globaleditionbenchmarkermay2016-160602034920
Auto Retail Best Practices from Across the Globe]]>

Auto Retail Best Practices from Across the Globe]]>
Thu, 02 Jun 2016 03:49:20 GMT /slideshow/sewells-group-global-edition-benchmarker-may-2016/62641740 SewellsGroup@slideshare.net(SewellsGroup) Sewells Group Global Edition Benchmarker May 2016 SewellsGroup Auto Retail Best Practices from Across the Globe <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/globaleditionbenchmarkermay2016-160602034920-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Auto Retail Best Practices from Across the Globe
Sewells Group Global Edition Benchmarker May 2016 from Sewells MSXI
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ADCI Report Q4 2015 /slideshow/adci-report-q4-2015/62046025 adcireportq42015-160516063428
Sewells Group Report]]>

Sewells Group Report]]>
Mon, 16 May 2016 06:34:28 GMT /slideshow/adci-report-q4-2015/62046025 SewellsGroup@slideshare.net(SewellsGroup) ADCI Report Q4 2015 SewellsGroup Sewells Group Report <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/adcireportq42015-160516063428-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Sewells Group Report
ADCI Report Q4 2015 from Sewells MSXI
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How to Identify Future Leaders /slideshow/how-to-identify-future-leaders/52113453 sgnewsarticleidentifyfutureleadersaug15-150826232910-lva1-app6891
Blog Post from Sewells Group]]>

Blog Post from Sewells Group]]>
Wed, 26 Aug 2015 23:29:10 GMT /slideshow/how-to-identify-future-leaders/52113453 SewellsGroup@slideshare.net(SewellsGroup) How to Identify Future Leaders SewellsGroup Blog Post from Sewells Group <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sgnewsarticleidentifyfutureleadersaug15-150826232910-lva1-app6891-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Blog Post from Sewells Group
How to Identify Future Leaders from Sewells MSXI
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Sewells group adci report (India) /slideshow/sewells-group-adci-report-india/51742186 sewellsgroupadcireportindia-endofapril-june2015quarter-150818001456-lva1-app6892
Sewells Group released the results of their Automotive Dealer Confidence Index (ADCI) survey for India for the end of April-June 2015 quarter. The overall ADCI indicates a sharp swing from -3 at the end of Q1 2015 to +7 at the end of Q2 2015 indicating a significant shift in optimistic sentiment of automotive dealers across the country.]]>

Sewells Group released the results of their Automotive Dealer Confidence Index (ADCI) survey for India for the end of April-June 2015 quarter. The overall ADCI indicates a sharp swing from -3 at the end of Q1 2015 to +7 at the end of Q2 2015 indicating a significant shift in optimistic sentiment of automotive dealers across the country.]]>
Tue, 18 Aug 2015 00:14:56 GMT /slideshow/sewells-group-adci-report-india/51742186 SewellsGroup@slideshare.net(SewellsGroup) Sewells group adci report (India) SewellsGroup Sewells Group released the results of their Automotive Dealer Confidence Index (ADCI) survey for India for the end of April-June 2015 quarter. The overall ADCI indicates a sharp swing from -3 at the end of Q1 2015 to +7 at the end of Q2 2015 indicating a significant shift in optimistic sentiment of automotive dealers across the country. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellsgroupadcireportindia-endofapril-june2015quarter-150818001456-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Sewells Group released the results of their Automotive Dealer Confidence Index (ADCI) survey for India for the end of April-June 2015 quarter. The overall ADCI indicates a sharp swing from -3 at the end of Q1 2015 to +7 at the end of Q2 2015 indicating a significant shift in optimistic sentiment of automotive dealers across the country.
Sewells group adci report (India) from Sewells MSXI
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How to select a Supervisor from the Sales Team /slideshow/how-to-49669934/49669934 byjohnny-bilingual-150622050126-lva1-app6891
Selecting a supervisor can be a tricky task. Here are some tips to help you make the correct choice.]]>

Selecting a supervisor can be a tricky task. Here are some tips to help you make the correct choice.]]>
Mon, 22 Jun 2015 05:01:26 GMT /slideshow/how-to-49669934/49669934 SewellsGroup@slideshare.net(SewellsGroup) How to select a Supervisor from the Sales Team SewellsGroup Selecting a supervisor can be a tricky task. Here are some tips to help you make the correct choice. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/byjohnny-bilingual-150622050126-lva1-app6891-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Selecting a supervisor can be a tricky task. Here are some tips to help you make the correct choice.
How to select a Supervisor from the Sales Team from Sewells MSXI
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Sewells Competence Development Model for the Digital Age /slideshow/sewells-competence-development-whitepaper-apr15/49490381 sewellscompetencedevelopmentwhitepaperapr15-150617053348-lva1-app6892
The world of automotive retail has clearly intersected with the digital age. Technology now pervades almost every component, from the products that are sold and serviced, to the marketing channels that are used to disseminate information, to the way customers communicate and share experiences. Despite these revolutionary times, the need for dealerships to develop competent individuals who can engage with customers remains critical to automotive retail success.]]>

The world of automotive retail has clearly intersected with the digital age. Technology now pervades almost every component, from the products that are sold and serviced, to the marketing channels that are used to disseminate information, to the way customers communicate and share experiences. Despite these revolutionary times, the need for dealerships to develop competent individuals who can engage with customers remains critical to automotive retail success.]]>
Wed, 17 Jun 2015 05:33:48 GMT /slideshow/sewells-competence-development-whitepaper-apr15/49490381 SewellsGroup@slideshare.net(SewellsGroup) Sewells Competence Development Model for the Digital Age SewellsGroup The world of automotive retail has clearly intersected with the digital age. Technology now pervades almost every component, from the products that are sold and serviced, to the marketing channels that are used to disseminate information, to the way customers communicate and share experiences. Despite these revolutionary times, the need for dealerships to develop competent individuals who can engage with customers remains critical to automotive retail success. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellscompetencedevelopmentwhitepaperapr15-150617053348-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The world of automotive retail has clearly intersected with the digital age. Technology now pervades almost every component, from the products that are sold and serviced, to the marketing channels that are used to disseminate information, to the way customers communicate and share experiences. Despite these revolutionary times, the need for dealerships to develop competent individuals who can engage with customers remains critical to automotive retail success.
Sewells Competence Development Model for the Digital Age from Sewells MSXI
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Sewells Group ADCI Report (India) - End of Jan-Mar 2015 Quarter /slideshow/sewells-group-adci-report-india-end-of-januarymarch-2015-quarter/48691845 sewellsgroupadcireportindia-endofjanuary-march2015quarter-150528065615-lva1-app6891
Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter.]]>

Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter.]]>
Thu, 28 May 2015 06:56:15 GMT /slideshow/sewells-group-adci-report-india-end-of-januarymarch-2015-quarter/48691845 SewellsGroup@slideshare.net(SewellsGroup) Sewells Group ADCI Report (India) - End of Jan-Mar 2015 Quarter SewellsGroup Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellsgroupadcireportindia-endofjanuary-march2015quarter-150528065615-lva1-app6891-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter.
Sewells Group ADCI Report (India) - End of Jan-Mar 2015 Quarter from Sewells MSXI
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Sewells Group ADCI Report (India) - End of Oct-Dec 2014 Quarter /slideshow/sewells-group-adci-report-india-end-of-octdec-2014-quarter/44342442 sewellsgroupadcireportindia-endofoct-dec2014quarter-150206035304-conversion-gate02
Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter. That said, the index at the end of 2014 represents a substantially more optimistic sentiment than at the start of the year.]]>

Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter. That said, the index at the end of 2014 represents a substantially more optimistic sentiment than at the start of the year.]]>
Fri, 06 Feb 2015 03:53:04 GMT /slideshow/sewells-group-adci-report-india-end-of-octdec-2014-quarter/44342442 SewellsGroup@slideshare.net(SewellsGroup) Sewells Group ADCI Report (India) - End of Oct-Dec 2014 Quarter SewellsGroup Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter. That said, the index at the end of 2014 represents a substantially more optimistic sentiment than at the start of the year. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellsgroupadcireportindia-endofoct-dec2014quarter-150206035304-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Sewells Group Automotive Dealer Confidence Index (ADCI) Survey indicates tempering of dealer optimism across all vehicle categories. Optimism levels across vehicle categories have tempered slightly as compared to the results at the end of the previous quarter. That said, the index at the end of 2014 represents a substantially more optimistic sentiment than at the start of the year.
Sewells Group ADCI Report (India) - End of Oct-Dec 2014 Quarter from Sewells MSXI
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SEWELLS GROUP ADCI REPORT- END OF JUL-SEP 2014 QUARTER (INDIA) /slideshow/sewells-group-adci-report-end-of-jul-sep-2014-quarter/40986785 sewellsgroupadcireportendofjul-sep2014quarter-141101012459-conversion-gate02
Sewells Group Automotive Dealer Confidence Index (ADCI) is a measure of dealer sentiment about their business over the next six months from the time it is being captured. The Sewells Group ADCI survey is conducted with automotive dealers across the nation to quantify their sentiment about the automotive retail trade, with a six-month time horizon. The survey is conducted quarterly, with an intention of tracking the movement of dealer sentiment over time. This report gives the results of the survey for the at the end of July-September 2014 quarter which was conducted in the first week of October.]]>

Sewells Group Automotive Dealer Confidence Index (ADCI) is a measure of dealer sentiment about their business over the next six months from the time it is being captured. The Sewells Group ADCI survey is conducted with automotive dealers across the nation to quantify their sentiment about the automotive retail trade, with a six-month time horizon. The survey is conducted quarterly, with an intention of tracking the movement of dealer sentiment over time. This report gives the results of the survey for the at the end of July-September 2014 quarter which was conducted in the first week of October.]]>
Sat, 01 Nov 2014 01:24:59 GMT /slideshow/sewells-group-adci-report-end-of-jul-sep-2014-quarter/40986785 SewellsGroup@slideshare.net(SewellsGroup) SEWELLS GROUP ADCI REPORT- END OF JUL-SEP 2014 QUARTER (INDIA) SewellsGroup Sewells Group Automotive Dealer Confidence Index (ADCI) is a measure of dealer sentiment about their business over the next six months from the time it is being captured. The Sewells Group ADCI survey is conducted with automotive dealers across the nation to quantify their sentiment about the automotive retail trade, with a six-month time horizon. The survey is conducted quarterly, with an intention of tracking the movement of dealer sentiment over time. This report gives the results of the survey for the at the end of July-September 2014 quarter which was conducted in the first week of October. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellsgroupadcireportendofjul-sep2014quarter-141101012459-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Sewells Group Automotive Dealer Confidence Index (ADCI) is a measure of dealer sentiment about their business over the next six months from the time it is being captured. The Sewells Group ADCI survey is conducted with automotive dealers across the nation to quantify their sentiment about the automotive retail trade, with a six-month time horizon. The survey is conducted quarterly, with an intention of tracking the movement of dealer sentiment over time. This report gives the results of the survey for the at the end of July-September 2014 quarter which was conducted in the first week of October.
SEWELLS GROUP ADCI REPORT- END OF JUL-SEP 2014 QUARTER (INDIA) from Sewells MSXI
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RETAIL RECOVERY – REAL OR REEL? /slideshow/retail-recovery-real-or-reel/39947917 webarticleindiaretailrecoveryoct141-141006192045-conversion-gate01
Is the Indian automotive industry witnessing signs of recovery? Or is it still a long arduous journey for all industry stakeholders?]]>

Is the Indian automotive industry witnessing signs of recovery? Or is it still a long arduous journey for all industry stakeholders?]]>
Mon, 06 Oct 2014 19:20:45 GMT /slideshow/retail-recovery-real-or-reel/39947917 SewellsGroup@slideshare.net(SewellsGroup) RETAIL RECOVERY – REAL OR REEL? SewellsGroup Is the Indian automotive industry witnessing signs of recovery? Or is it still a long arduous journey for all industry stakeholders? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/webarticleindiaretailrecoveryoct141-141006192045-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Is the Indian automotive industry witnessing signs of recovery? Or is it still a long arduous journey for all industry stakeholders?
RETAIL RECOVERY – REAL OR REEL? from Sewells MSXI
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Applying Process Efficacy Principles for Sustained Improvement in Customer Experience at Automotive Dealerships /slideshow/sewells-group-performance-insight-process-efficacysep14/39543895 sewellsgroupperformanceinsightprocessefficacysep14-140925192623-phpapp01
Customer satisfaction measurement and improvement has always led to divided opinions in automotive OEMs where customer experience monitoring is taken with a lot of seriousness. Almost all global OEMs now have very robust C-SAT measurement surveys that provide measure of customer experience at their dealerships. While the importance of this activity is beyond debate, OEM managers always seem to be grappling with this question - how do they improve customer experience at their dealerships without appearing to ‘actively managing’ the scores?]]>

Customer satisfaction measurement and improvement has always led to divided opinions in automotive OEMs where customer experience monitoring is taken with a lot of seriousness. Almost all global OEMs now have very robust C-SAT measurement surveys that provide measure of customer experience at their dealerships. While the importance of this activity is beyond debate, OEM managers always seem to be grappling with this question - how do they improve customer experience at their dealerships without appearing to ‘actively managing’ the scores?]]>
Thu, 25 Sep 2014 19:26:23 GMT /slideshow/sewells-group-performance-insight-process-efficacysep14/39543895 SewellsGroup@slideshare.net(SewellsGroup) Applying Process Efficacy Principles for Sustained Improvement in Customer Experience at Automotive Dealerships SewellsGroup Customer satisfaction measurement and improvement has always led to divided opinions in automotive OEMs where customer experience monitoring is taken with a lot of seriousness. Almost all global OEMs now have very robust C-SAT measurement surveys that provide measure of customer experience at their dealerships. While the importance of this activity is beyond debate, OEM managers always seem to be grappling with this question - how do they improve customer experience at their dealerships without appearing to ‘actively managing’ the scores? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellsgroupperformanceinsightprocessefficacysep14-140925192623-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Customer satisfaction measurement and improvement has always led to divided opinions in automotive OEMs where customer experience monitoring is taken with a lot of seriousness. Almost all global OEMs now have very robust C-SAT measurement surveys that provide measure of customer experience at their dealerships. While the importance of this activity is beyond debate, OEM managers always seem to be grappling with this question - how do they improve customer experience at their dealerships without appearing to ‘actively managing’ the scores?
Applying Process Efficacy Principles for Sustained Improvement in Customer Experience at Automotive Dealerships from Sewells MSXI
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THE LIVED EXPERIENCE OF THE STRATEGIC LEADER: WHAT EFFECTIVE CEOs DO, HOW THEY DO IT AND AN EXPLORATION INTO HOW THEY THINK ABOUT IT /slideshow/the-lived-experience-of-the-strategic-leader-dr-george-nyabadza-asia-pacific-journal-of-business-and-management/38995561 thelivedexperienceofthestrategicleader-dr-140911202609-phpapp01
Our Sub Saharan South Africa CEO, Dr. George Nyabadza explores the Lived Experience Of A Strategic Leader in his paper published in the Asia Pacific Journal of Business & Management.]]>

Our Sub Saharan South Africa CEO, Dr. George Nyabadza explores the Lived Experience Of A Strategic Leader in his paper published in the Asia Pacific Journal of Business & Management.]]>
Thu, 11 Sep 2014 20:26:09 GMT /slideshow/the-lived-experience-of-the-strategic-leader-dr-george-nyabadza-asia-pacific-journal-of-business-and-management/38995561 SewellsGroup@slideshare.net(SewellsGroup) THE LIVED EXPERIENCE OF THE STRATEGIC LEADER: WHAT EFFECTIVE CEOs DO, HOW THEY DO IT AND AN EXPLORATION INTO HOW THEY THINK ABOUT IT SewellsGroup Our Sub Saharan South Africa CEO, Dr. George Nyabadza explores the Lived Experience Of A Strategic Leader in his paper published in the Asia Pacific Journal of Business & Management. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/thelivedexperienceofthestrategicleader-dr-140911202609-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Our Sub Saharan South Africa CEO, Dr. George Nyabadza explores the Lived Experience Of A Strategic Leader in his paper published in the Asia Pacific Journal of Business &amp; Management.
THE LIVED EXPERIENCE OF THE STRATEGIC LEADER: WHAT EFFECTIVE CEOs DO, HOW THEY DO IT AND AN EXPLORATION INTO HOW THEY THINK ABOUT IT from Sewells MSXI
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Sewells Group Automotive Dealer Confidence Index (ADCI) Report Apr-Jun 2014 /slideshow/inaugural-report-of-the-sewells-group-automotive-dealer-confidence-index-adciaprjun-2014-quarter/37704836 sewellsgroupadcireport-endofapr-jun2014quarter-140805221643-phpapp02
Sewells Group Automotive Dealer Confidence Index (ADCI) indicates significant increase in optimism amongst auto dealer fraternity Survey to quantify dealer sentiment shows significant positive swing amongst passenger car and two-wheeler dealers; commercial vehicle dealers continue to maintain a pessimistic outlook.]]>

Sewells Group Automotive Dealer Confidence Index (ADCI) indicates significant increase in optimism amongst auto dealer fraternity Survey to quantify dealer sentiment shows significant positive swing amongst passenger car and two-wheeler dealers; commercial vehicle dealers continue to maintain a pessimistic outlook.]]>
Tue, 05 Aug 2014 22:16:43 GMT /slideshow/inaugural-report-of-the-sewells-group-automotive-dealer-confidence-index-adciaprjun-2014-quarter/37704836 SewellsGroup@slideshare.net(SewellsGroup) Sewells Group Automotive Dealer Confidence Index (ADCI) Report Apr-Jun 2014 SewellsGroup Sewells Group Automotive Dealer Confidence Index (ADCI) indicates significant increase in optimism amongst auto dealer fraternity Survey to quantify dealer sentiment shows significant positive swing amongst passenger car and two-wheeler dealers; commercial vehicle dealers continue to maintain a pessimistic outlook. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellsgroupadcireport-endofapr-jun2014quarter-140805221643-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Sewells Group Automotive Dealer Confidence Index (ADCI) indicates significant increase in optimism amongst auto dealer fraternity Survey to quantify dealer sentiment shows significant positive swing amongst passenger car and two-wheeler dealers; commercial vehicle dealers continue to maintain a pessimistic outlook.
Sewells Group Automotive Dealer Confidence Index (ADCI) Report Apr-Jun 2014 from Sewells MSXI
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Inaugural Report of the Sewells Group Automotive Dealer Confidence Index (ADCI) /slideshow/sewells-group-adci-report-end-of-janmar-2014-quarter/34426752 sewellsgroupadcireport-endofjan-mar2014quarter-140508025306-phpapp01
Sewells Group has recently released the inaugural report of the Sewells Group Automotive Dealer Confidence Index (ADCI) for India. The Sewells Group ADCI is an attempt to capture and quantify the sentiment of auto dealers across the length and breadth of the country, representing a host of brands across product categories. The ADCI will be published quarterly, and will evolve to become a reliable lead indicator of retail sales across brands and vehicle categories. ]]>

Sewells Group has recently released the inaugural report of the Sewells Group Automotive Dealer Confidence Index (ADCI) for India. The Sewells Group ADCI is an attempt to capture and quantify the sentiment of auto dealers across the length and breadth of the country, representing a host of brands across product categories. The ADCI will be published quarterly, and will evolve to become a reliable lead indicator of retail sales across brands and vehicle categories. ]]>
Thu, 08 May 2014 02:53:06 GMT /slideshow/sewells-group-adci-report-end-of-janmar-2014-quarter/34426752 SewellsGroup@slideshare.net(SewellsGroup) Inaugural Report of the Sewells Group Automotive Dealer Confidence Index (ADCI) SewellsGroup Sewells Group has recently released the inaugural report of the Sewells Group Automotive Dealer Confidence Index (ADCI) for India. The Sewells Group ADCI is an attempt to capture and quantify the sentiment of auto dealers across the length and breadth of the country, representing a host of brands across product categories. The ADCI will be published quarterly, and will evolve to become a reliable lead indicator of retail sales across brands and vehicle categories. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellsgroupadcireport-endofjan-mar2014quarter-140508025306-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Sewells Group has recently released the inaugural report of the Sewells Group Automotive Dealer Confidence Index (ADCI) for India. The Sewells Group ADCI is an attempt to capture and quantify the sentiment of auto dealers across the length and breadth of the country, representing a host of brands across product categories. The ADCI will be published quarterly, and will evolve to become a reliable lead indicator of retail sales across brands and vehicle categories.
Inaugural Report of the Sewells Group Automotive Dealer Confidence Index (ADCI) from Sewells MSXI
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eSOS Reporting System /SewellsGroup/sewells-e-sos-brochure-feb13 sewellsesosbrochurefeb13-130429212632-phpapp02
The Electronic Sewells On-Line System (eSOS) is a fully integrated, secure web based data collection and analysis management tool designed exclusively for the retail automotive market.]]>

The Electronic Sewells On-Line System (eSOS) is a fully integrated, secure web based data collection and analysis management tool designed exclusively for the retail automotive market.]]>
Mon, 29 Apr 2013 21:26:32 GMT /SewellsGroup/sewells-e-sos-brochure-feb13 SewellsGroup@slideshare.net(SewellsGroup) eSOS Reporting System SewellsGroup The Electronic Sewells On-Line System (eSOS) is a fully integrated, secure web based data collection and analysis management tool designed exclusively for the retail automotive market. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sewellsesosbrochurefeb13-130429212632-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The Electronic Sewells On-Line System (eSOS) is a fully integrated, secure web based data collection and analysis management tool designed exclusively for the retail automotive market.
eSOS Reporting System from Sewells MSXI
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https://cdn.slidesharecdn.com/profile-photo-SewellsGroup-48x48.jpg?cb=1523141700 Headquartered in Detroit USA, Sewells MSX International is a subsidiary of MSX International (MSXI), a leading global business process outsourcing company. The combined organizations are represented by over 6,000 employees across 80 different countries. We operate across Asia Pacific, Africa and the Middle East regions and work closely with leading automotive brands and their dealers. Our core purpose is to help individuals and organizations in automotive retail, realize their full potential and achieve their goals. We aim to be a key catalyst in the transformation of the global automotive retail industry into one of the most admired and respected retailing businesses in the world. www.sewells-msxi.com https://cdn.slidesharecdn.com/ss_thumbnails/msxibenchmarkerccjuly2017-170907090128-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/msxi-global-benchmarker-july2017/79517078 MSXI Global Benchmarke... https://cdn.slidesharecdn.com/ss_thumbnails/sewellsmsxiadcireport-octtodec2016quarter-170213073702-thumbnail.jpg?width=320&height=320&fit=bounds SewellsGroup/sewells-msxi-adci-report-octdec-2016-edition Sewells MSXI ADCI Repo... https://cdn.slidesharecdn.com/ss_thumbnails/sewellsmsxiadcireport-jultosep2016quarter-161018071320-thumbnail.jpg?width=320&height=320&fit=bounds SewellsGroup/sewells-msxi-automotive-dealer-confidence-indexindia-jul-sep-2016 Sewells MSXI Automotiv...