/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: ShanKapoorCPACMA https://public.slidesharecdn.com/v2/images/profile-picture.png CRM & Cloud Strategy • Partnering with the World’s Most Innovative Company 3 years in a row according to Forbes, delivered 30+ successful Salesforce.com implementations on Sales Cloud, Service Cloud, Force.com and Heroku • Leveraged best practices and direct industry experience to design scale-able Contact Center strategies with Computer Telephony Integrations (CTI), Salesforce.com Service Cloud Console and Visual Flow for Call handling. • Specialist in complex Oracle and other ERP cloud integrations: JD Edwards, PeopleSoft and AS400. Hands-on experience with ETL and Middleware applications such as Data Loader and Jitterbit, migrating up to 10 million records of data between s...