/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: ShannonTerry3 https://cdn.slidesharecdn.com/profile-photo-ShannonTerry3-48x48.jpg?cb=1442884336 Highly personable IT Specialist and Project Management Professional with 15 years demonstrated knowledge of IT, security, and project management principles involved in strategic planning with customers and clients to asses requirements and provide information or assistance to resolve IT issues and satisfy customer needs. Provided expertise on available products and services and provided quality customer service. Provided and presented oral presentations on technical and classified information to all customers and clients clearly and effectively. Evaluated and proposed alternative solution’s based on Military IT and IA policies and procedures. Developed specific goals and plans to prioriti.