�ݺ�ߣshows by User: StefanoZanini

�ݺ�ߣshows by User: StefanoZanini / http://www.slideshare.net/images/logo.gif �ݺ�ߣshows by User: StefanoZanini / Fri, 03 May 2013 11:24:20 GMT �ݺ�ߣShare feed for �ݺ�ߣshows by User: StefanoZanini Future workshops: a user centered design technique to envision future services, UX Masterclass Madrid 2013 /slideshow/future-workshops-stefanozaniniuxmmadridslideshare/20488524 futureworkshopsstefanozaniniuxmmadrid-slideshare-130503112420-phpapp02
Future workshops: a user centered design technique to envision future services The “future workshop” is a tool to generate and select innovative service design concepts. The process starts with analysis of data gathered from field research and benchmarking then, by the use of personas and design scenario creation, promotes concept generation and selection, through design workshops with users and internal stakeholders. The results lead to concept book creation and prototyping. In this presentation, a case studies will be explained: a service engineer tablet application for a white goods manufacturer. Presentation given by Stefano Zanini (Assist S.p.A., Italy) at the UX Masterclass conference in Madrid, April 19th 2013 ]]>
Future workshops: a user centered design technique to envision future services The “future workshop” is a tool to generate and select innovative service design concepts. The process starts with analysis of data gathered from field research and benchmarking then, by the use of personas and design scenario creation, promotes concept generation and selection, through design workshops with users and internal stakeholders. The results lead to concept book creation and prototyping. In this presentation, a case studies will be explained: a service engineer tablet application for a white goods manufacturer. Presentation given by Stefano Zanini (Assist S.p.A., Italy) at the UX Masterclass conference in Madrid, April 19th 2013 ]]> Fri, 03 May 2013 11:24:20 GMT /slideshow/future-workshops-stefanozaniniuxmmadridslideshare/20488524 StefanoZanini@slideshare.net(StefanoZanini) Future workshops: a user centered design technique to envision future services, UX Masterclass Madrid 2013 StefanoZanini Future workshops: a user centered design technique to envision future services The “future workshop” is a tool to generate and select innovative service design concepts. The process starts with analysis of data gathered from field research and benchmarking then, by the use of personas and design scenario creation, promotes concept generation and selection, through design workshops with users and internal stakeholders. The results lead to concept book creation and prototyping. In this presentation, a case studies will be explained: a service engineer tablet application for a white goods manufacturer. Presentation given by Stefano Zanini (Assist S.p.A., Italy) at the UX Masterclass conference in Madrid, April 19th 2013 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/futureworkshopsstefanozaniniuxmmadrid-slideshare-130503112420-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /><br> Future workshops: a user centered design technique to envision future services The “future workshop” is a tool to generate and select innovative service design concepts. The process starts with analysis of data gathered from field research and benchmarking then, by the use of personas and design scenario creation, promotes concept generation and selection, through design workshops with users and internal stakeholders. The results lead to concept book creation and prototyping. In this presentation, a case studies will be explained: a service engineer tablet application for a white goods manufacturer. Presentation given by Stefano Zanini (Assist S.p.A., Italy) at the UX Masterclass conference in Madrid, April 19th 2013

Future workshops: a user centered design technique to envision future services, UX Masterclass Madrid 2013 from Stefano Zanini

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0 https://cdn.slidesharecdn.com/profile-photo-StefanoZanini-48x48.jpg?cb=1523021354 "The greatest shortcoming of the human race is our inability to understand the exponential function." (Dr. Albert Allen Bartlett PhD)